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Nhs students and lack of consent.

809 replies

MarbleQueen · 21/01/2022 21:26

I’m wondering if something has changed within the Nhs. At one time you were asked if you minded having a student being present.In my area they are present at every appointment without any discussion and I’m getting fed up with it.

In the last two years these things have happened.

A student midwife was brought into my room and participated in my delivery without any discussion. She was instructed to break my waters and deliver my baby without any discussion with myself. The midwife focused on talking her through things instead of supporting me. I was alone because of covid restrictions. I later discovered it was the first baby she delivered. I felt like a piece of meat.

I went for a smear and when I walked in the room there was a nurse and 3 very young women present. When I asked who they were I was told they were trainee health care assistants. I objected and the nurse insinuated I was being a bit silly and shy. I left that appointment without it being done.

I had a dentist appointment for my first ever dental treatment. I told them I was nervous. Again when I went in, I was told, not asked that the 2 people present were dental students and would only be observing. The dentist focused on explaining things to them and actually allowed one to place the filling. I didn’t agree to this.

I went to a gp apointment for something intimate to find a man around 18 years old sat in the room. Again I had to ask who he was and was told he was a student. I had to ask for him to leave and it was really uncomfortable.

I had an apointment to have a very unpleasant procedure. There was the usual student perched in the corner without any discussion. Again I had to ask who they were and was told, not asked, that they would be observing. The doctor focused on explaining things to them and when the procedure was finished I actually realised 3 more students had been brought in to watch without me noticing.

I have previously had a type of abdominal cancer. I have checks with scans and have seen the same consultant for years. On my last visit there was the usual student perched in the corner without any discussion. On this occasion, and this occasion only, the surgeon suggested doing a VE. I asked him what information he was hoping to get from this considering he had a recent MRI scan in front of him and he simply dropped it. I strongly suspect this was going to be for the students benefit because it certainly wasn’t going to benefit me.

Each of these places have standard notices in their waiting rooms informing you that a student might be present but this is not consent. I think this is now something you have to actively opt out of instead of opting in.

Has anyone else noticed this happening? I worry about what these students are learning about consent in these circumstances.

OP posts:
mbosnz · 22/01/2022 21:21

www.bma.org.uk/advice-and-support/ethics/medical-students/ethics-toolkit-for-medical-students/adults-with-capacity-and-consent

"Is additional consent required for students to be present during consultations?
Yes. The doctor carrying out the consultation should explain to the patient that an observer or observers would like to sit in on the consultation, who they are and why they wish to observe.

Patients must feel able to refuse consent to the presence of students or other observers during their consultation, examination or treatment. They should be reassured that their decision will, in no way, affect their treatment. Wherever possible, patients should be given the option of considering the request prior to the arrival of the observers. (my emphasis).'

Interesting.

Elsiebear90 · 22/01/2022 21:19

@MarbleQueen

because as patient you could feel pressure to agree to anything in a healthcare setting for many reasons and it’s important for us a HCP to know that when you’re consenting you actually do want to consent and it’s not just because you feel too scared to say no or show that you’re hesitant

What do you think could be put in place so that a patient does not feel pressured to give fake consent?

All we can do is follow the guidelines for informed consent and make sure that we let patients know with our communication (verbal, written and non verbal) that they are free to decline for any reason. But if people despite this feel uncomfortable declining because they perceive there to be a power imbalance or are scared of consequences and don’t communicate that there’s not much we can do. I always try to make patients feel relaxed, give them all the information I think is relevant and put them at ease before I ask for consent for anything, but I can’t possibly know what’s going on in someone’s head if they don’t tell me, some people are very passive or have a lot of anxiety about saying no to anything in a healthcare setting, but there’s not a lot I can do about that if they don’t let me know they’re uncomfortable and appear happy.

You cannot please everyone, as everyone is different, some people on here have expressed they want to see the student first before consenting others don’t, unless we get complaints about our procedure and we’re following the correct guidelines then I see no reason to create extra work for the sake of it. Personally unless it’s something intimate I have no issue with students being there, and if it was something intimate I would rather see the student first before consenting, because I would have no issue with a female student watching me have a smear for example, but I wouldn’t want a male student watching unless I felt comfortable with him, which I wouldn’t know until I met him.

TurquoiseDragon · 22/01/2022 21:17

[quote HonestwithHope1]@justlyra.

Ta. Not shifting responsibility at all but agree to disagree

Informed consent is essential. Hope we can all agree on that one[/quote]
A student in the room already, and a casual "is it OK for student to observe?" is NOT consent. Students should stay out the room until consent is obtained.

Because I've been there. I've been the patient in this situation, years ago, back when I was an anxious mess and unable to assert myself. I found myself saying Yes, when inside I was screaming for the student to leave the room. I felt pressured into having that student in the room when I didn't want them there.

These days, I'm much more assertive, but if the student is there already, it's still difficult to say "sorry, please leave the room". I was in a long, abusive relationship, and it left scars that meant I had to re-learn assertiveness after I left.

So there is much more to consent than "just say yes or no".

MarbleQueen · 22/01/2022 21:16

I wonder if the people suggesting phoning ahead have actually tried to ring their gp or hospital lately.

Some people are supporting the nhs imposing a system where consent is assumed unless you actively opt out. If that’s what the nhs are now doing then they need to say so and they should have a simple process for people to opt out.

OP posts:
PearPickingPorky · 22/01/2022 21:10

[quote Itsalmostanaccessory]@Janesmom

We should be able to give consent.

I was asked if one student could watch while I had a pessary inserted into my vagina. I said yes. They then brought 6 of them in. I was in a the bed with the curtains drawn round, so not a lot of space. My legs open, and I had to sit like that for much longer than necessary so each student could come and have a look while the person teaching them explained what she was doing over and over again, demonstrating by putting her hand into me.

One student would have meant the procedure happend once with that student watching. Even two could have stood at the end together. But with 6, she has to do it and then imitate doing it a few times so they could all get a look. I was used as a doll basically. Do you think that is OK?[/quote]
My god, that's dreadful.

They absolutely should not be penetrating you for no clinical reason! That is definitely complaint worthy.

mbosnz · 22/01/2022 21:07

I don't assume that there will be a student present, because it isn't axiomatic, or necessarily common. Once again, you talk about signs. Signs aren't terribly useful if you cannot read them, for whatever reason, so I don't think signs by themselves completely discharge a medical practices obligation to ensure informed consent. It can be quite difficult for young patients, at their first appointments without parental accompaniment to know what is normal, what is appropriate, and to communicate reluctance or concern to an adult in a position of authority. Ditto for women who have English as a second or third language, and from cultures of deference.

It is difficult to know you should bring an advocate if you haven't been advised it could be a good idea, and you don't know that students may be present - which if you're new to a country, for example, you may not know.

I think HCP's need to take some level of responsibility, as the trained medical professional with full knowledge of their legal obligations and their practices procedures to ensure that when people are consenting, they do actually want to consent, have full knowledge of their right not to consent, and understanding of how to invoke that right.

MarbleQueen · 22/01/2022 21:05

because as patient you could feel pressure to agree to anything in a healthcare setting for many reasons and it’s important for us a HCP to know that when you’re consenting you actually do want to consent and it’s not just because you feel too scared to say no or show that you’re hesitant

What do you think could be put in place so that a patient does not feel pressured to give fake consent?

OP posts:
Itsalmostanaccessory · 22/01/2022 21:02

@AutomaticMoon

They sent flyers out to everyone in Scotland when the change happened up here. I'm sure England did something similar.

My point is, you came onto a thread about consent in the NHS and blamed them for something they did not do (the change in the law) and accused them of doing it secretly (which is not at all true; you were given a few years of warnings).

I dont like people pedaling false information.

Elsiebear90 · 22/01/2022 20:58

I think most people who access healthcare know there’s a chance students may be present at some point during one of their encounters, it’s quite common, it’s happened to me numerous times as a patient, even if they don’t there are usually signs in the department stating there could be, so if they feel this strongly about not having students there and know that on the day they won’t be able to decline if the student is in the room then yes they should call ahead, tell someone on the desk or bring an advocate who will speak up for them. Alternatively, they could just ask to speak to the HCP alone when asked and decline then, there are a multitude of options available for how to decline.

Patients do have to take some level of personal responsibility for speaking up for themselves as well, and if they’re unable to for whatever reason then they should bring an advocate with them, because as patient you could feel pressure to agree to anything in a healthcare setting for many reasons and it’s important for us a HCP to know that when you’re consenting you actually do want to consent and it’s not just because you feel too scared to say no or show that you’re hesitant.

mbosnz · 22/01/2022 20:46

So, a person should tell the person at the desk, or call ahead first, or bring an advocate - even though they haven't been told they should do this if there is an issue? The onus is on them, but they're not given the information, but that's okay, because as far as you're concerned most (but clearly not all, given the responses here) 'seem to be happy' with seeing the student first?

AutomaticMoon · 22/01/2022 20:46

@MarbleQueen 😝

AutomaticMoon · 22/01/2022 20:45

*is relevant to this thread. I’m sorry if it’s not.

AutomaticMoon · 22/01/2022 20:44

‘Oh, and the law and professional guidance are both equally clear that compliance does not equal consent.

Consent must be freely given, informed, and capacitous otherwise it is not legally valid.’

I copied this from a thread about membrane sweeps without consent, thought the bit about ‘compliance doesn’t equal consent’

MarbleQueen · 22/01/2022 20:41

MarbleQueen

You have got to be kidding me.

I said this right at the bloody beginning. For the opposite situation. Got a load of grief and what, now people originally telling me how wrong i was to suggest that... suddenly... Parrot back what I'm saying??

Yes it’s a daft response isn’t it.

OP posts:
Elsiebear90 · 22/01/2022 20:40

@mbosnz

I think if you’re particularly nervous or sensitive about this topic it’s best to tell the person at the desk or call ahead first, or if possible bring someone with you to advocate for you.

Hopefully it wouldn't be too much of an imposition to require this to be communicated to patients, prior to the appointment? Not just by signs, which not all can read, but by the receptionist either at the time of making the appointment, or when reporting for the appointment, or preferably both, actually specifically stating this to patients? So patients can give genuine informed consent?

Consent is informed as long as the patient has capacity, all the relevant information is given at the time and there is no pressure put upon the patient, you imagining or feeling like there is pressure or that there will be consequences for refusing when there was none doesn’t make the consent invalid or not informed. Someone could argue that without meeting the student they are being asked to provide consent for then that consent isn’t informed as they don’t know who they are being asked to allow in.

Tbh I’ve worked in the NHS for years and I’ve never actually come across this being an issue when the patient was asked at the time and the student was properly introduced (seen complaints when that didn’t happen), so until it is raised as an issue I don’t see any reason to add extra work for the receptionists by changing the procedure as most patients seem to be happy with seeing the student first.

mbosnz · 22/01/2022 20:39

[quote AutomaticMoon]@mbosnz Wow, you re-phrased that so well and patiently. I wish I had your command of the English language 😭[/quote]
Thank you AutomaticMoon, that's very kind! Smile

AutomaticMoon · 22/01/2022 20:38

@user1497207191 ‘ was troubled with attitude at a recent GP appt. I phoned for an appt and was told it would be a phone consultation unless I agreed to a medical student appt with GP supervision. Clear intention that if I wanted face to face I had to accept a medical student.’

That’s not real consent 😞

mbosnz · 22/01/2022 20:34

@HonestwithHope1

mbosnz

Oh sorry! I'm disabled and running out of energy to think properly so don't want to keep talking much longer as things get miscommunicated when I'm tired/in pain like now lol

It's been a great thread with a lot of insightful comments. Thanks for replying respectfully :nice talking to you :)

Hope you get some rest, and are in less pain soon! Smile
Redglitter · 22/01/2022 20:33

Back in the days when you had face to face GP appointments 🙄 our surgery regularly had students in. They always got consent. When you arrive the receptionist initially tells you and asks if you mind. Then when you get in for your appointment the GP introduces the student & confirms your consent

When I was in hospital there were students at times. If it was just the consultants rounds nothing was said but if the consultant wanted to do any kind of examination (none were intimate examinations) he always checked for consent

mbosnz · 22/01/2022 20:32

Um, when I'm talking about phone calls, I'm talking about when the patient has rung up to make an appointment. Not about another phone call being made. If the onus is to be on the patient to give informed consent prior to reaching the consulting room, then when the appointment is made, the person making the appointment with the patient could (and should) ensure the patient is okay (or not) with students present. This could be repeated when they report to reception.

That way the patient is not ambushed at any stage of the consultation, and the student either can, or cannot be present, as per the patient's wishes.

Informed consent is not just a tick box, or it shouldn't be. It shouldn't be a bother. Practitioners who think it is, and treat it like it is, are the problem, not patients who don't meekly accede to the practitioner's default practices and preferences.

HonestwithHope1 · 22/01/2022 20:32

MarbleQueen

You have got to be kidding me.

I said this right at the bloody beginning. For the opposite situation. Got a load of grief and what, now people originally telling me how wrong i was to suggest that... suddenly... Parrot back what I'm saying??

,

Elsiebear90 · 22/01/2022 20:31

“Then the answer surely is “Do you mind if a female student observes?” or “Do you mind if a male student observes?” rather than shoving all the responsibilities onto patients?

Especially when the most vulnerable patients are the ones least likely to feel able and confident enough to object in front of said student.”

It’s the responsibility of the patient to not give consent if they don’t want to consent, unless they are being pressured in anyway then that consent is valid.

In this day and age with gender pronouns and what not it’s not always as simple as calling someone male or female. Also, sometimes people just feel uncomfortable with someone regardless of gender and find it hard to articulate why, as a patient I’ve had HCPs I feel comfortable with and other ones for some reason I don’t, I’d find it quite hard to then revoke consent upon seeing someone and explain why in that situation.

AutomaticMoon · 22/01/2022 20:29

@rubystiles They could have sent a letter then to inform everyone, for those without a mobile phone, or a landline phone call. I have no idea what I’m talking about and I’m spouting lies, regarding my own lived experience? If you say so 🙄

HonestwithHope1 · 22/01/2022 20:28

mbosnz

Oh sorry! I'm disabled and running out of energy to think properly so don't want to keep talking much longer as things get miscommunicated when I'm tired/in pain like now lol

It's been a great thread with a lot of insightful comments. Thanks for replying respectfully :nice talking to you :)

singlenamestar · 22/01/2022 20:28

I went for a contraception check up before having kids and was asked if I
Minded a student being there
No says I and then it turned out the student was a girl in the year above me at my school