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Nhs students and lack of consent.

809 replies

MarbleQueen · 21/01/2022 21:26

I’m wondering if something has changed within the Nhs. At one time you were asked if you minded having a student being present.In my area they are present at every appointment without any discussion and I’m getting fed up with it.

In the last two years these things have happened.

A student midwife was brought into my room and participated in my delivery without any discussion. She was instructed to break my waters and deliver my baby without any discussion with myself. The midwife focused on talking her through things instead of supporting me. I was alone because of covid restrictions. I later discovered it was the first baby she delivered. I felt like a piece of meat.

I went for a smear and when I walked in the room there was a nurse and 3 very young women present. When I asked who they were I was told they were trainee health care assistants. I objected and the nurse insinuated I was being a bit silly and shy. I left that appointment without it being done.

I had a dentist appointment for my first ever dental treatment. I told them I was nervous. Again when I went in, I was told, not asked that the 2 people present were dental students and would only be observing. The dentist focused on explaining things to them and actually allowed one to place the filling. I didn’t agree to this.

I went to a gp apointment for something intimate to find a man around 18 years old sat in the room. Again I had to ask who he was and was told he was a student. I had to ask for him to leave and it was really uncomfortable.

I had an apointment to have a very unpleasant procedure. There was the usual student perched in the corner without any discussion. Again I had to ask who they were and was told, not asked, that they would be observing. The doctor focused on explaining things to them and when the procedure was finished I actually realised 3 more students had been brought in to watch without me noticing.

I have previously had a type of abdominal cancer. I have checks with scans and have seen the same consultant for years. On my last visit there was the usual student perched in the corner without any discussion. On this occasion, and this occasion only, the surgeon suggested doing a VE. I asked him what information he was hoping to get from this considering he had a recent MRI scan in front of him and he simply dropped it. I strongly suspect this was going to be for the students benefit because it certainly wasn’t going to benefit me.

Each of these places have standard notices in their waiting rooms informing you that a student might be present but this is not consent. I think this is now something you have to actively opt out of instead of opting in.

Has anyone else noticed this happening? I worry about what these students are learning about consent in these circumstances.

OP posts:
purplesequins · 23/01/2022 15:14

I'm all for students to be able to learn.
and in many instances I agree to students being present or even hands on.

but as redtoothbrush describes, the nhs needs to stop presumed consent and actively ask patients before inviting anyone to observe or participate.

and nhs carers/nurses/dr need to bloody start to read patient information. this is such a fundamental issue!

one of my dc was a student's midwife very first hands on birth.
but it was approached correctly. I was asked before she entered the room and it was made clear that I could refuse at any time. turns out she was lovely and supportive and her supervisor was making sure that she asked for consent for each intervention.

MarbleQueen · 23/01/2022 14:54

Would it be fair to say that most people would be happy if the doctor/ nurse met you on the way to their room and asked before you entered?

This is what used to happen and the students were always polite and friendly. I’m not sure why they are now already in the room or why they don’t acknowledge you anymore.

OP posts:
MarbleQueen · 23/01/2022 14:51

The “they’ve got to learn” mantra is getting old and if was applied to other jobs would be ridiculous.

Every job requires learning. Would you be happy going for a haircut and a sullen trainee stands a foot away observing without even acknowledging you? It would make anyone uncomfortable and be weird and creepy and it’s just as creepy and rude in a medical setting.

Would you be happy for that sullen trainee to start cutting your hair with no discussion and when you complain the hairdresser points to a sign about students and says the onus was on you to speak up if you didn’t like it?

Nobody would put up with that.

Every profession and job has trainees. I have never encountered these gormless trainees with awful social skills in any other setting other than medical situations. It’s actually not ok in any setting, professional or social to not even acknowledge someone then proceed to stare at them for 10 minutes.

OP posts:
RedToothBrush · 23/01/2022 13:13

That’s why we have signs everywhere in our department and it is written on appointment letters, which also have text in different languages about how you can get the letter translated and request an interpreter.

Signs don't cut it. Because by the time you are in the waiting room, how do you actually action anything meaningful? Its often too late to do anything for that appointment before you might feel ambushed / unable to say no.

There should be a much more proactive engagement on this at GP level or at midwife booking ins BEFORE most people will get to the hospital / are in a vulnerable position.

A and E is an exception - and i would question certain things in that respect because you are getting lots of patients who are perhaps unable to consent.

Trading standards have a set of rules about what is deemed a hard sales practice. These include circumstances where someone is unable to freely walk away. The equivalent is incapacitated in someway in a hospital bed. Or some someone deemed vulnerable.

This doesn't seem to have been carried forward into medical settings - it took enough to challenge bloody Bounty on this score. Why weren't hospitals on the ball with that? For the same reasons that they aren't fully thinking about undue pressure for consent.

RedToothBrush · 23/01/2022 13:06

Would it be fair to say that most people would be happy if the doctor/ nurse met you on the way to their room and asked before you entered?

This as the minimum default. But I also think in certain cases there should be a warning that is clear on records that certain patients are not suitable for this and have an expressed wish that they are not asked or they are deemed too vulnerable to be asked.

So two good layers of safeguarding.

Belladonna12 · 23/01/2022 13:04

@RedToothBrush Not sure why you addressed my post. I was responding to someone who said it was selfish. I wasn't the one that said it was selfish!

Formerlythesame · 23/01/2022 12:53

I'm a doctor, and I'm utterly horrified at what some of you have endured- I'm so sorry. I think it's clear that different people have different ways that they would prefer for consent to be discussed. Would it be fair to say that most people would be happy if the doctor/ nurse met you on the way to their room and asked before you entered? I know a few people wanted to see the student to gauge how they felt, but I think that was a minority compared to the people who felt that added pressure.

With regards to 'they have to learn', yes we do; but we don't have to learn at the cost of the patient's comfort. There are enough women out there who've had a few babies and now don't mind who watches, that the minority who aren't comfortable shouldn't feel like they HAVE to allow it to facilitate our learning. I watched but didn't do any vaginal exams as a student- I knew I was going to do a specialty that would never involve VEs, and my training has not suffered one bit because of it.

GloriaSicTransitMundi · 23/01/2022 12:38

@Flickflak

Letters having information in them on how to organise a translation…… not very helpful to the person needing the translation!!
The languages available and the phone numbers to access them are at the top of the letters, easy to pick out. How else can they get the info out? Council tax etc would go up astronomically if all correspondence had to be sent out in all languages!!
TurquoiseDragon · 23/01/2022 11:07

Did you miss the part about the letters having information on how they can be translated? The information is given prior to the observer arriving because it’s on the letters sent to patients which can be translated into their language if they don’t speak English, so they know ahead of the appointment that there may students there as it’s a teaching hospital and they can decline if they wish to. It’s not just sprung on them when they turn up.

A fifth of people in the UK are considered functionally illiterate. Letters simply may not cut it.

Itsalmostanaccessory · 23/01/2022 09:52

@rainbowdashsneeze

A student midwife saved mine and my daughters life. She went against the midwife's advise and hit the wall alarm when she could see I was becoming upset at being ignored but the midwife. It was the right call as my daughter was stuck and needed her shoulder dislocating and resuscitation when she was born.
Midwife's can be tough to deal with. I've worked in a few hospitals (not as a member of medical staff) and every department will say, "oh, you dont want to mess with the midwives." So I very much hope that that student got support and wasnt bullied by the midwife she overruled.
rainbowdashsneeze · 23/01/2022 09:49

A student midwife saved mine and my daughters life. She went against the midwife's advise and hit the wall alarm when she could see I was becoming upset at being ignored but the midwife. It was the right call as my daughter was stuck and needed her shoulder dislocating and resuscitation when she was born.

RedToothBrush · 23/01/2022 09:38

Patients do have to take some level of personal responsibility for speaking up for themselves as well, and if they’re unable to for whatever reason then they should bring an advocate with them, because as patient you could feel pressure to agree to anything in a healthcare setting for many reasons and it’s important for us a HCP to know that when you’re consenting you actually do want to consent and it’s not just because you feel too scared to say no or show that you’re hesitant.

Anyone tried to do this apart from me?

Its harder than you think - even prepandemic. How do you insist on this if you are staying overnight in hospital for example?

With respect to anyone suggesting this as an option, don't talk out of your ignorant backside.

Even with it written all over my notes in big letters that I suffer from severe health anxiety and trust issues with HCPs, there have been occasions where this has been utterly ignored with people who have failed to read my notes. There was one occasion where this caused an incident which led DH to put in a formal complaint because I was so distressed about it (and didn't feel I could do it myself). My complaint was upheld - and it turned out the person in question was already subject to an investigation about their conduct with patients.

I have found the pandemic to be utterly terrifying from this point of view. There are reasons where I probably should have gone to the doctor but because you are not allowed and advocate (and trying to get an exception is nightmarish). Its led to me avoiding health care settings.

Its fine to an extent now, but going forward it could be more problematic.

My anxiety was caused by poor practice to begin with so isn't just a fantasyland 'oh you should get councilling' thing.

I want it taken seriously that consent matters and is a priority not an afterthought. I want it so that you can have a blanket opt out, so you don't fear the rigmarole of everytime having to 'defend yourself' and be assertive. I want it identified that there are certain vulnerable patients who should never be put in the position to be effectively taken advantage of in a system that doesn't recognise certain traumas. This is a modern health service for gods sake - if its blind to the mental health impacts of this, it shows just how fucking far its got to go.

There is an institutional level problem with this where its not seen as legitimate to recognise there is an issue with ensuring there is safe consent giving, and adequate thought given to patients saying yes because they feel they have to, not because they want to.

I have expressed this in writing. And I've still had situations where they have ignored it or had HCPs speak to me in a way that has been problematic and they have subsequently admitted was fair comment.

It frustrates me deeply that its a battle to even get it acknowledged rather than getting condescending, patronising, dismissive and sometimes down right cruel comments about how you should just suck it up. I have a diagnosis. I have a recognised anxiety over this. The advice I've been given is that i need exposure over a period of time, to let me regain trust in the system. And its worked to a point - only for individuals with poor attitudes to go and fuck it all up again.

I am better than I was. But my recovery actually depends on people actually doing things properly and not assuming consent or telling me they will be doing something rather than seeking my consent. Its literally my trigger. And I very very much doubt that I am unique. I'm just the one articulate and bloody minded enough to be able to write this down. In person, it all completely crumbles, i get forgetful and have a problem with going completely mute.

So yeah. It matters.

And utter ignorant shit saying 'oh just take someone with you' is so disconnected with reality that its actually painful to read.

Get your heads out your arse and bother to recognise that health anxiety is real, it leads to health care avoidance and that in turn leads to poorer physical outcomes. Its recognised as a medical problem - a form of anxiety - that you can just snap out of. The system is structured to not understand this and it makes everything a far bigger battle than it should be.

Warmduscher · 23/01/2022 08:29

[quote notanothertakeaway]@SC215

"My name is Adam, is it ok if I observe?" would be so much better than "My name is Adam. I'll be observing. Is that ok?"

Patient consent shouldn't be assumed

Yes, everyone has to learn somewhere, but I expect there will be enough people who do consent[/quote]
No, that conversation should be between the patient and their consultant beforehand, and the patient’s decision communicated to the students.

The patient should not be expected to say no to the students at the start of the consultation. As we’ve seen on this thread, there are people who expect the patient to say yes as long as they are asked, because they somehow think it’s the job of the patient to ensure students get sufficient hands-on training.

notanothertakeaway · 23/01/2022 08:04

@SC215

"My name is Adam, is it ok if I observe?" would be so much better than "My name is Adam. I'll be observing. Is that ok?"

Patient consent shouldn't be assumed

Yes, everyone has to learn somewhere, but I expect there will be enough people who do consent

Flickflak · 23/01/2022 05:29

This reply has been withdrawn

Message from MNHQ: This post has been withdrawn

JustLyra · 23/01/2022 03:57

@OrangeShark27

I would say there's a lot of confusion on this thread between students and trainees. A trainee doctor is literally anyone up to a consultant. A registrar who is about to do their consultant exams is still a trainee even though they may have many years of experience.

For example a trainee GP could have many years of experience as a doctor behind them but is undergoing their GP training. One of my friends has been a doctor for 10 years has just begun their GP training.

People described as trainee dentists in practice are fully qualified dentists, in their first year of qualification. They are not students. They will have carried out all dental procedures many times, in dental school. But have a trainer around if needs be for their first year in practice.

Ward rounds have the full team on them not for training purposes but so everyone involved in the patients care knows what's going on and can combine their info. For example the more junior doctors are likely to be the ones who know say the blood results, or who will be writing up the notes/drug charts/ordering scans. The registrars examining and the consultants making the final call. I have been on ward rounds with 4 consultants who can all combine their knowledge/opinion to ensure the patient gets the best care. More junior doctors can be valuable in the decision process.

Frequently a 'trainee' may sit with a consultant - this can frequently be a fully qualified doctor. I have worked with other people of the same level purely because they were free to assist or chaperone.

A lot of the scenarios in this thread are not students

And the onus is still on the medical professionals involved to make sure the patients know who they are seeing, why, and that they consent to it.

If there are examples on the thread where people are assuming students then that’s on the heads of the professionals who haven’t bothered to clarify things.

Rather than go against the OP’s (or anyone’s) point about properly informed consent, it rather makes it I’d say.

LadyinRead · 23/01/2022 03:46

OrangeShark27 Are you saying that the patient's consent is not required for trainees to perform a procedure, wheras it is required for students?

OrangeShark27 · 23/01/2022 00:50

I would say there's a lot of confusion on this thread between students and trainees. A trainee doctor is literally anyone up to a consultant. A registrar who is about to do their consultant exams is still a trainee even though they may have many years of experience.

For example a trainee GP could have many years of experience as a doctor behind them but is undergoing their GP training. One of my friends has been a doctor for 10 years has just begun their GP training.

People described as trainee dentists in practice are fully qualified dentists, in their first year of qualification. They are not students. They will have carried out all dental procedures many times, in dental school. But have a trainer around if needs be for their first year in practice.

Ward rounds have the full team on them not for training purposes but so everyone involved in the patients care knows what's going on and can combine their info. For example the more junior doctors are likely to be the ones who know say the blood results, or who will be writing up the notes/drug charts/ordering scans. The registrars examining and the consultants making the final call. I have been on ward rounds with 4 consultants who can all combine their knowledge/opinion to ensure the patient gets the best care. More junior doctors can be valuable in the decision process.

Frequently a 'trainee' may sit with a consultant - this can frequently be a fully qualified doctor. I have worked with other people of the same level purely because they were free to assist or chaperone.

A lot of the scenarios in this thread are not students

Elsiebear90 · 22/01/2022 23:15

@mbosnz

And once again - there's a lot of reasons why people can't read signs, so signs in and of themselves, do not discharge the obligation to ensure a patient has provided informed consent. Ditto with letters.

Also, that, from the BMA is quite explicit that where possible, patients should be given the option of considering the request prior to the arrival of the observers.

Did you miss the part about the letters having information on how they can be translated? The information is given prior to the observer arriving because it’s on the letters sent to patients which can be translated into their language if they don’t speak English, so they know ahead of the appointment that there may students there as it’s a teaching hospital and they can decline if they wish to. It’s not just sprung on them when they turn up.
PearPickingPorky · 22/01/2022 21:52

@mbosnz

www.bma.org.uk/advice-and-support/ethics/medical-students/ethics-toolkit-for-medical-students/adults-with-capacity-and-consent

"Is additional consent required for students to be present during consultations?
Yes. The doctor carrying out the consultation should explain to the patient that an observer or observers would like to sit in on the consultation, who they are and why they wish to observe.

Patients must feel able to refuse consent to the presence of students or other observers during their consultation, examination or treatment. They should be reassured that their decision will, in no way, affect their treatment. Wherever possible, patients should be given the option of considering the request prior to the arrival of the observers. (my emphasis).'

Interesting.

Well, that is very clear. And exactly as it should be.

Also makes clear that there are numerous people on this thread who work in healthcare and who do not understand ethics and consent, which is quite alarming.

PickledGhost · 22/01/2022 21:44

@MarbleQueen

because as patient you could feel pressure to agree to anything in a healthcare setting for many reasons and it’s important for us a HCP to know that when you’re consenting you actually do want to consent and it’s not just because you feel too scared to say no or show that you’re hesitant

What do you think could be put in place so that a patient does not feel pressured to give fake consent?

HCPs need to reflect on and hone their emotional intelligence skills, as well as communication. And welcome feedback from patients, we need to be open and not defensive, as hard as that is especially these days. Perhaps the admin person at the reception desk could ask as well when the patient arrives? I'm not sure what the answers are but it's an important conversation to have.
mbosnz · 22/01/2022 21:34

Anyways, I'm stepping away from this now, or I'll be awake all night, thinking 'and another thing!. . . ' Yes, that's what a saddo I am.

Night all, thanks for the interesting discussion.

mbosnz · 22/01/2022 21:29

Which goes somewhat against the lassez faire attitude of 'well, you can't please everyone'. . .

mbosnz · 22/01/2022 21:28

And once again - there's a lot of reasons why people can't read signs, so signs in and of themselves, do not discharge the obligation to ensure a patient has provided informed consent. Ditto with letters.

Also, that, from the BMA is quite explicit that where possible, patients should be given the option of considering the request prior to the arrival of the observers.

Elsiebear90 · 22/01/2022 21:24

@mbosnz

www.bma.org.uk/advice-and-support/ethics/medical-students/ethics-toolkit-for-medical-students/adults-with-capacity-and-consent

"Is additional consent required for students to be present during consultations?
Yes. The doctor carrying out the consultation should explain to the patient that an observer or observers would like to sit in on the consultation, who they are and why they wish to observe.

Patients must feel able to refuse consent to the presence of students or other observers during their consultation, examination or treatment. They should be reassured that their decision will, in no way, affect their treatment. Wherever possible, patients should be given the option of considering the request prior to the arrival of the observers. (my emphasis).'

Interesting.

That’s why we have signs everywhere in our department and it is written on appointment letters, which also have text in different languages about how you can get the letter translated and request an interpreter.
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