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Child insurance and how it can help with the hidden costs of childhood accidents

Hospital stays can incur staggering costs, from parking to food, but MetLife’s ChildShield aims to shoulder the burden for families.

By Kat Romero | Last updated Jun 6, 2025

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A picture of a father and son laughing in their kitchen

When your child is sick or injured, the emotional impact is hard enough to deal with. But the financial burden can also prove crushing. 

While we’re fortunate to have the National Health Service in the UK, parents can still be stung by hidden hospital costs - including food and drink from the on-site eateries, emergency essentials, and mounting parking fees.

This reality has resonated with some parents over the last few years. As Mumsnet user LoveBluey pointed out on our forums back in 2023, “[...] It's often really hard to leave children alone on the ward and if admitted in an emergency parents may not have been able to bring food with them. Not to mention anyone who is in the unfortunate position of having regular hospital visits will soon find the costs of parking and food mounting up as well as potentially missing work.

“It's so important to look after the parents who in turn provide valuable care to their children when nursing staff are stretched to the limit.”

Emma, another parent, has experienced this firsthand. She shared with Mumsnet that a five-day hospital stay with her son, who was treated for croup two years ago, left her with a sizable bill. She was fortunate enough to have support from MetLife UK, but many parents aren’t aware of the financial protection that exists for situations like these.

What are the hidden costs of a hospital stay?

While the NHS may cover the cost for treatments, surgeries and medication for children in the UK, hospital stays can still cause a financial toll on parents and families.

In January 2025, new research found that staff, patients, and visitors of hospitals had forked out a shocking £1.15 billion in car parking charges since 2018/2019. And even if you don’t choose to drive, you may have to pay hefty train or bus fares to visit.

While food may be provided in hospitals for patients, family members and loved ones are usually forced to feed themselves from the on-site eateries and shops. Plus, the hospital food on offer may not be able to cater to every patient’s dietary needs.

Costs may add up over the smallest things, too, as myreason25 shared back in 2023: “I have a DC who spends months at a time in a hospital cubicle. She spends less than 40 percent of her time at school. For years, to watch the movies on the telly it’s been £6.50-ish a day but the Wi-Fi was free. 

“This year they have started charging £5.50 a day for Wi-Fi. Using data isn’t an option as the signal is not the best at all. To access her school classes/Zoom/to see her friends at school, access to Google Classroom is now costing us £5.50 a day. 

“Parking is £10 a day. Food [is] a ridiculous amount a day. One month in hospital is £400-odd a month in just being able to access school work and parking. We can’t do it anymore and she is now so isolated, bored, lonely and frustrated.” 

Opening up about her experience with her son’s croup battle, parent Emma revealed that her five-day stay in Southampton General hospital set her back £375. She was still forced to pay her son’s childcare fees despite his absence and the only food shop available on-site was a Marks & Spencer. She was covered as she luckily had an EverydayProtect policy from MetLife UK, which offered a generous £400 payout. 

If she had ChildShield Plus though, the multiple days in hospital would have seen her receive a total of £500.

What is MetLife’s ChildShield? 

This unique product is a standalone child protection cover from MetLife. ChildShield provides a lump sum payment if your children are injured or seriously ill*.

It’s designed to offer children protection from birth to 22 years of age, and supports you and your family should the unthinkable happen. 

MetLife understands that accidents can occur, especially with little ones, so that extra support allows you to focus on the things that matter – and not worry about the unexpected costs if your children are injured or seriously ill. 

And because it’s not an add-on to another product, parents don’t have to have existing cover with MetLife, or anyone else, to qualify.

With ChildShield, you can choose between two levels of cover. ChildShield Standard is just £6 per month and ChildShield Plus for £11 a month. The coverage is the same, except the Plus option will pay double the benefit at less than double the cost.

Below, you’ll see the accidents and illnesses that ChildShield can protect your children for.

A table of MetLife ChildShield policies explained

It provides affordable peace of mind. It’s there for the unexpected, because parenting is unpredictable. There’s no limit to the number of claims you can make with ChildShield, in fact, MetLife paid 6,536 claims for child accidents and illnesses in 2024.

A happy child sitting in a laundry basket as their mum pulls them across the floor

With MetLife’s ChildShield, you can have financial peace of mind while your DC is injured or seriously ill

So, for instance, you will receive £150 per 24 hours of an ICU admission with ChildShield Standard and £300 with ChildShield Plus. 

Coverage also means your family will benefit from the Wellbeing Support Centre provided by Health Assured, the UK's largest wellbeing support provider. This means you and your loved ones can benefit from 'in the moment' support from advisers who are on hand to help with financial, mental and physical wellbeing.

You will also get access to MetLife's virtual GP appointment service GP24, which is provided by HealthHero. This allows you to book an appointment with registered GPs 24 hours of the day, 365 days of the year. You can also do it from anywhere in the world and it comes at no extra cost.

This kind of cover offers parents peace of mind for when the unthinkable happens. When your child is unwell, let your focus be on their recovery, and not the mounting costs. 

How ChildShield helps families

Emma’s story is a prime example of how beneficial ChildShield can be. While her existing EverydayProtect policy with MetLife covered her costs, ChildShield Plus would have given her much more than she received. This could have offered a little emotional breathing space for when the family came back from hospital or some handy savings for future events. 

There’s no medical underwriting with ChildShield and most policies can be activated immediately, which includes instant access to the additional services - like Wellbeing Hub and GP24.

MetLife also takes pride in how quickly they respond to customers, with valid claims usually paid within five working days.

ChildShield is only available through financial advisers. To get cover for your family, head to this page where you can complete a short form, learn more about the product, and get your family protected.

About MetLife 

MetLife UK first opened our doors in 2007, bringing our unique range of innovative products and services to people across the UK. In 2024, we paid more claims than ever before – showing the real value our policies can bring families across the UK. 

Products and services are offered by MetLife Europe d.a.c. which is an affiliate of MetLife, Inc. and operates under the “MetLife” brand. 

MetLife Europe d.a.c. is a private company limited by shares and is registered in Ireland under company number 415123. Registered office at 20 on Hatch, Lower Hatch Street, Dublin 2, Ireland. UK branch office at Invicta House, Trafalgar Place, Brighton BN1 4FR. Branch registration number: BR008866. MetLife Europe d.a.c. (trading as MetLife) is authorised and regulated by Central Bank of Ireland. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

*See ChildShield terms and conditions

About the author

Kat Romero is a writer and journalist with over a decade’s experience in the industry. Hailing from London, she has become experienced in scouring the market to find the latest and best products and services that are designed to make parents’ lives easier. 

Away from her desk, Kat can be found consuming far too much coffee and spending her weekends with her toddler and partner - soaking up the sights of London and sampling anything new and exciting that has opened up within walking distance.