First up: Press for Change publications.parliament.uk/pa/cm200708/cmpublic/cmpbcriminal.htm
What's most interesting here is that PfC draw the transgender umbrella very wide:
In the broadest use of the term, a transgender person crosses the conventional boundaries of gender; in clothing; in presenting themselves; even as far as having multiple surgical procedures to be fully bodily reassigned in their preferred gender role.
In this report we will normally use the term 'trans people' to describe those people who might be described as falling broadly within this context, as it has become the term of normal use since the coining of it by Press for Change for their 1996 mission statement: "Seeking respect and equality for ALL trans people"[2]. People who identify as transsexual are a small part of this spectrum and may or may not have had medical treatment to alter their physical appearance
What's also interesting is that PfC's prime example of hatred is an elderly woman who (in the quoted newspaper article) does not want a male-born carer (with or without a GRC):
Example 1: "Exclusive Fright Nurse: Sex-swap carer
A pensioner was horrified when a "strapping" 6ft sex-change carer turned up to bathe her. Frail Kathy Yates, 88 specifically requested a female to assist her at home. Daughter Kathleen, 48 fumed: "When the carer came through the door, I nearly keeled over. "It looked like a man dressed as a woman. Talk about an overdose of make-up! He was 6ft with badly bleached blond hair. "He had shoes that must have been size 11, huge hands - and insisted I call him Sue." The carer said she moved from Cornwall to Blackpool, Lancashire, to start a new life after his op. "I said, 'You won't be showering my mother, sonny boy.'" Blackpool Council said 'Sue' had been a female legally for more than a year. A spokesman added: "It is unlawful for her to be treated in any other way." [11]
Transphobia is very specific and will not be protected by any measure to provide protection on the grounds of sexual orientation alone. In all probability the daughter's transphobia, and what she may or may not have said to her mother, manifested itself as the "incitement to hatred". Transphobia is pervasive within the majority in what became a very public example of incitement to transphobic hatred by its repetition in the press,
By having good law to support them in resisting this kind of incitement, not only employment policies and practices, local authorities are empowered to assist in stamping out this kind of irrational hatred and intolerance. In the event it should be noted, the mother in this article never did make an official complaint.
Also finally of note: Engendered Penalties showed that the suicide attempt rate for trans people is very high, far higher than the rate for one of the most mentally vulnerable groups; people with ongoing mental health problems as a result of childhood abuse or trauma.
According to the evidence in Engendered Penalties, 35% of all trans adults have attempted to commit suicide once as an adult, over 14% have tried it at least twice. We have no idea of how many succeeded.
Respondents who reported attempting suicide, or self harm, because of being a cross dresser, transgender/transsexual or because of other people's reactions to them being trans.