Losing the will to live with clients cash takings - any suggestions?

[TracyK]

I have a client - outdoor activity centre - that have a high volume cash business.

I have taken the softly, softly approach so far and tried to guide them in the right direction in recording their cash takings.

I made seperate weekly sheets for them to fill in the date, amount and type of activity. All goes well Mon-Fri - but Sat and Sunday - the boss is in on his own - and I get post it notes, bundles of money stashed in drawers, scrappy bits of paper etc. It takes me a good 4-6 hours a month to reconcile the cash takings.

Any suggestions how I can get them to be more accurate and professional? Any booking templates online, or terms of business for deposits taken??

For an example - they took a booking for a stag party, got the deposit a couple of months ago - but no-one took the final payment of £1000 when the activity took place last week! Only when I come to reconcile the months activity do I spot it.

They've already hinted that they don't want to pay me any extra - so I can't do much more than I am at the mo.

hum, difficult, because you can't make them do it.
Are they aware that they are missing out on income? Which you are finding for them - could charge them a percentage!
Or just take takings as banked amount - and their problem if it isn't.

The only issue I can see is that they aren't going to get an accurate analysis of income from their activities. cos if I find £400 income not analysed in a week - I'll shove it to whatever I think has been the busiest. But if I ever leave - they have the problem of hoping the next person is as honest as me and not just pocketing the extra!

I;m going in on Monday to give it one last go at setting up their systems.