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Why is recruiting people so hard?

33 replies

AntirhinumMajus · 05/05/2010 21:33

I run a small business

I consistently have a 'shift' that I struggle to fill

I pay over the rates my competitors pay
I have (reasonably) nice people to work with
I have fairly generous holiday

But it just isn't popular - I can't change the times of the shift.

Is this problem solvable?

OP posts:
LeninGrad · 05/05/2010 21:54

This reply has been deleted

Message withdrawn at poster's request.

AntirhinumMajus · 05/05/2010 21:55

12 - 6 M - F

OP posts:
FranSanDisco · 05/05/2010 21:56

am or pm? Sounds good - what's the job.

FiveGoMadInDorset · 05/05/2010 21:57

And where?

AntirhinumMajus · 05/05/2010 21:57

PM

It's childcare

It is also in the middle of nowhere with no bus - which helps not at all

But free after school care

OP posts:
ruddynorah · 05/05/2010 21:59

what are the other shifts?

MaisietheMorningsideCat · 05/05/2010 21:59

What is the work? Is it something which could be done remotely? Or, given that most childcare places close at 6, could you reschedule the shifts to allow a 5/5.30 finish?

ruddynorah · 05/05/2010 22:00

so 6-12 or 12-6 is that the rota?

AntirhinumMajus · 05/05/2010 22:00

8-2 is the other shift

Didn't think about other settings closing at the same time - I'll have a play with that

OP posts:
FiveGoMadInDorset · 05/05/2010 22:02

Not in Dorset by any chance?

MaisietheMorningsideCat · 05/05/2010 22:02

Or near Edinburgh?!

AntirhinumMajus · 05/05/2010 22:04

Equally rural as (I perceive) Dorset but no unfortunately not.

So not Edinburgh

OP posts:
LeninGrad · 05/05/2010 22:07

This reply has been deleted

Message withdrawn at poster's request.

FiveGoMadInDorset · 05/05/2010 22:07

Oh well, 12-6 would have suited me perfectly.

AntirhinumMajus · 05/05/2010 22:13

I think it is the 6pm that is the problem

I have tried 1-6 or 2-6 or even 3-6

Sorry fivegmid - I'm probably a nightmare boss anyway

OP posts:
MaisietheMorningsideCat · 06/05/2010 08:25

Ah, maybe that's the problem - your reputation proceeds you

colditz · 06/05/2010 08:30

It's just hideously inconvenient to finish at six pm when you have kids, and there isn't the convenience of a full time wage packet to pull the other way. Mums are the only people who want to work part time with children, and they don't want to be starting at 12 and finishing at six, because that makes a long day (they've been up since half past six) for a part time wage. The fact that you have to have your own car to get there, so must be a double car household, means that nobody who NEEDS the job can get there to DO the job. Double car households generally sell a car before taking up inconvenient part time work.

Try advertising in a college instead. And consider offering lifts to people - the location won't help.

JustAnotherManicMummy · 06/05/2010 23:25

Why do you have to split the shift? Why can't you have 10-6 or 11-6?

Then you'd get someone full time or near enough which would broaden your appeal.

And are you recruiting solely for that time? If you had a couple of late finishes per week that's easier to manage than 5 per week in terms of childcare.

Where are you advertising your jobs? Are you advertising through your local job centre, specialist websites for mums, local paper etc?

GrendelsMum · 07/05/2010 10:49

Could you ask people about what they could do, to find out whether it is something like being able to work until 5.30pm but not 6pm?

You could advertise something like 'afternoon shift in business open from 8am to 6pm, hours to be agreed with suitable candidates', and then discuss what they could actually do when they applied?

AntirhinumMajus · 07/05/2010 16:37

That might work Grendalsmum

The problem is that despite childcare settings only being open til 6, a lot of our children are collected at 6 (or 5:50 or 5:55) so working until 5:30 would in fact be worse than not having anyone at all as I would then have to have someone for 30 minutes

We can't have anyone f/t we have tried it but we can just get a 6 hr shift covered (annual leave/sickness) - getting an 8 hr shift covered is impossible plus - there is nowhere to have lunch (other than sitting in their car) - I'd need 2 extra people each doing 4 hrs

I think I will just have to accept that it is impossible to get someone to do the job

OP posts:
karen2010 · 07/05/2010 17:59

antirhinummajus

do you feed the children

what about offering free/cheep childcare and free evening meal for the employie and their kids

and the really it is not to 6 but 6.30 after you clean up

AntirhinumMajus · 07/05/2010 19:38

They get:

Free meal for them
Free childcare for school age children
Subsidised childcare for under 5's
31 days paid leave (inc bank holidays)
Uniform

Plus their children get birthday & Christmas presents (irrelevant I know)

They generally do knock off at 6 as I have a cleaner

OP posts:
AntirhinumMajus · 07/05/2010 19:39

& they can take dinner home for their partner (I just ask for £1 - as a gesture)

OP posts:
fledtoscotland · 07/05/2010 20:19

Have just been reading the thread with interest and am surprised with those terms you are having problems filling the vacancy.

Would it be possible to rotate the shifts at all with other staff members making the "unpopular" shift a one in so many weeks.

Where in the country are you as I know mums would would jump at the chance for those terms

nannynick · 07/05/2010 20:59

So it looks like a nursery job to me... so you would be after someone with Level 3 suitable qualification, able to pass Enhanced CRB check, suitable experience, knowledge of EYFS etc.

Those people will in my view either be:

Young having just finished a childcare course at college.
Young having trained on the job in another childcare setting.
Middle aged singleton (like me)
A nursery nurse who is now a parent themselves so may have young children and or school aged children.
Some very experienced with childcare... their own children now having left the nest.

Anyone else it may appeal to?

Young people may like it as it does not require them to get up early. However are they looking for part-time work, or are they needing 40 hours+?

Middleaged singleton like me would need more hours, as I have a mortgage to pay... doubt working 30 hours a week would be sufficient.

Nursery nurses with their own young children may find that most of their salary is used to pay for childcare for their own children (even with you offering it at reduced rate). This is a common issue for many working parents... is it worth working given the cost of childcare.

Why do you operate 8am-6pm? Is that where the demand is or given that you mention late collectors are parents needing you to open till later? May be worth sending a survey out to users to see what the ideal hours of operation would be. You will need to look at costs of course, given that you will need two members of staff at all times as a minimum (excluding management) to meet Ofsted requirements (I am assuming you are in England, clearly if you are not then different rules may apply).

there is nowhere to have lunch (other than sitting in their car)

That I see as being a problem, regardless of your issue covering shifts. Your staff can't be very happy about not having anywhere to go on their break. I've known managers offices to double as staff rooms - not ideal though better than sitting in the car. Consider if another location can be provided - such as a Summerhouse in the grounds, not ideal but it usually won't need planning permission.

Free meal for them
Free childcare for school age children
Subsidised childcare for under 5's
31 days paid leave (inc bank holidays)
Uniform

Not sure all of these are perks... given the arrangements for lunch - I presume the staff eat with the children, which actually works well in nurseries - lunch being provided I would see as being essential. If the children see the staff eating the same as them, they are more likely to try eating it in my view. Also the staff can identify any issues with meals, as they are serving it and eating it.

Free childcare for school age children could help encourage someone to take the shift, so yes that is a perk.

Subsidised childcare - see my point earlier. May or may not be that viable for the staff member... or for you... as having staff and their own young children in the same room can be problematic. I've known nursery staff and nursery managers to have their own under 5's in nursery and it does sort of work but the child will always go to mummy, demand mummy when they are upset about something.

Not sure why you are offering 31 days holiday... it's above statutory minimum and must cause you some timetable issues. Is that a perk staff like? There's a topic for the next staff newsletter.

Uniform - that's not a perk... it comes as part of the job. For practical reasons and aesthetic/branding reasons you will want your staff to be wearing a uniform.

Would being paid until 6.30pm but going home early sometimes be a perk which staff may like? Maybe something to offer on the graveyard shift.

Not sure I'm helping at all. Probably giving you things to think about which you don't want to think about, rather than resolve your current issue.

Have you got any long term members of staff? Have you asked them about what they feel about working each of the various shifts? They may come up with reasons why they like their current shift and reasons why they wouldn't like the other shift or a change in the hours of their current shift.

Maybe useful to know your location and more info about your setting. Could you send me an e-mail (see my Mumsnet Profile)... if in England, the URN would be handy as that will tell me quite a bit

Have you plotted on a map where your current staff live? Visualising things can sometimes help identify target areas where you may want to have recruitment advertising. Companies (even small ones) often use information mapping systems - even a basic pin map, I've used on of those before when working for a small company - to plot where customers are located... so I expect you may already do mapping for where the children live, thus areas where advertising could work well.

What has happened to the people who have worked the 12-6 shift in the past? Have they given any comments as to finding the shift hours difficult?