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Anyone working in HR for a Charity out there?

10 replies

talkingeyes · 01/03/2010 00:22

I am hoping someone working in HR for a Charity can help me. I have been applying for Marketing related or Supporter Care type roles but with no result I am afraid. My career has been in IT Sales and Marketng but I would really like to return to work after a 2 year gap to work for a Charity. I am applying for any roles that I can do but I don't know if I am wasting my time because I can't offer any experience in fundraising or volunteering! I am willing to do anything to get started. Can anyone offer some ideas or help?

Thanks

OP posts:
JustAnotherManicMummy · 01/03/2010 02:01

Ok, I don't get paid by a charity, but I do volunteer for one. What I am about to tell you is pretty brutal - but you will need to know this.

The charity sector is very difficult to get into simply because lots of people want to work for a charity. My personal theory is that most people wanting to work for a charity are seeking to fulfil their basic need of a regular wage whilst satisfying some higher higher altruistic calling.

However, the reality of working for a charity is very different. You will still have the same frustrations and constraits that you have in the private/public sectors. If not more. Funding is always going to be a problem so job security and pay is not great. Decisions you consider to be relatively minor can take an age to be made while several people are consulted and then everything needs to be agreed in triplicate. And most importantly, there really are people queuing up to do your job - and some of them will work for free - so there is little incentive for them to accommodate you as an unknown quantity.

I think you need to ask yourself some tough questions: Why do you want to work for a charity? Is it just any charity or a particular one/type? Are you really doing this to make yourself feel good?

If you were really passionate about charity work and supporting charity you'd donate either money or time. In this set up you are looking for renumeration for your labours and this is where your problem lies (and is what the recruiters are seeing). You will always have the conflict of needing to put yourself and your needs first (and that is not a critcism... that's just life) while keeping this rose-tinted version of charity work alive and that is just not sustainable.

If you're serious about working for a charity choose which ones you want to work for, do some research and volunteer.

If you're just wanting to work for a charity because it will make you a better person stop applying for charity jobs, get the most highly paid/flexible job you can and be generous with your cash and your time.

flowerybeanbag · 01/03/2010 08:19

Yes, me. I have spent a lot of time working in HR for charities, including two major ones, one very well-known.

I love it. For me personally, the extra sense of job satisfaction that I get (or got) from the fact that the whole purpose of the organisation I was working for was helping people rather than making profits for owners/shareholders was very important. My view certainly wasn't rose-tinted, especially not after having worked for one for more than 5 minutes , but the overall purpose being a Good Thing still helps balance off an awful lot of frustration.

Some charities are very similar to the public sector in terms of operating, many are not any more. Charities need to be professional organisations now with high quality staff and many reflect that. In my first charity the fundraising 'half' of the organisation was more private sector oriented, with a lot of staff with private sector backgrounds. The service delivery 'half' contained more staff with public sector backgrounds, as it's a medical charity.

Charities can be as different from each other as private sector companies are, so don't assume they are all the same, just because their profits are donated.

Staff work very hard and yes there are frustrations, but personally in terms of working in-house on a full-time permanent basis (which I don't do anymore), when I worked for my first charity I knew I'd found the right sector for me.

Lots of people volunteered especially for my first charity with a view of hand-stroking and 'caring' for the recipients of the service provided. Where volunteers were actually needed and used was in fundraising. Marketing experience is a good start, as fundraising is essentially marketing, but if you're having trouble getting in (have you asked for feedback?) some volunteer fundraising experience might be a good start.

If you can pick a specific charity you are very interested in, do. You will probably not have that luxury and actually I don't think that's necessarily a bad thing, although narrowing it down would be good, to a certain type of service provision.

If you're going to commit to volunteering, a charity you have a personal interest in, from a personal experience perhaps, would be the obvious place to go. Something to bear in mind though is that if it's a charity you have a very personal connection with, your view is more likely to be rose-tinted at the moment, therefore your sense of disillusionment when all is probably not rosy will be more. There was permanently a sense of volunteers being frustrated that all the money raised wasn't being spent on services and not necessarily understanding that to get that money, a professional organisation was needed, which costs money. I remember a fundraising manager I worked a lot with explaining to me that she had to put up with a barrage of negativity from volunteers about the fact that she had a car as part of her remuneration. It would have been impossible to do her job without a car, and yet a lot of the volunteers thought fundraising staff should have the same commitment as they did, and (for example) use their own car and get paid very low salaries.

Personally, I had no personal connection with either of the major charities I worked for, although believed they were doing a good and important thing both times. I do have one charity I have a real connection with, that I support financially but have not worked for.

A lot of the fundraising and service provision on the ground for a national charity takes place very locally, and ime working in a region can be very different from working at head office, so be clear about what you want to do.

if you want to ask me anything, do CAT me or email me, email address on my profile.

JustAnotherManicMummy · 01/03/2010 12:42

Having slept on it (and it was very late last night! ) I would agree with what Flowery has said... especially the hand-stroking. That made me ROFL. So true! And I may have appeared to be lumping you in there too - I wasn't, I was just trying to cover off possible motivations because you didn't say why you wanted to work in the charity sector.

I suppose the thing that most of the recruitment team where I volunteer look for is suitable skills first (essential) and an interest in the charity second (although they class this as desirable not essential).

If you want to work for charity because you don't want to be working for an organisation that is just about profits, have you considered not-for-profit organisations? Cooperatives? Mutual organisations? Partnerships (like John Lewis)? Even public sector? All do important work and are easier to break into.

The other thing that you could look at is, perversly, big business. Many have social responsibility policies that include fundraising for charity, working with local communities to donate time and money and providing other assistance that charities may not otherwise be able to afford to buy in. SR is something companies like to trumpet so you should be able to find their policies on their company websites very easily.

But my main point last night (which I made very badly ) was that to get a foot in the door you need to volunteer. It's much easier to get a position once you're on the inside and it makes you much more attractive as a candidate.

LibrasBiscuitsOfFortune · 01/03/2010 12:52

Do you have the patience of a saint? I have worked for a charity, and would never, never, never do it again. I was in the IT department and if I heard "well we don't do things that way because we are a charity" one more time then I would have probably thrown my PC out of the window. I watched as they threw money at contractors (incl me) but refused to upgrade systems, they kept on people who should have been retired years ago and made excuses for ones who just plain bad at their jobs. This was a large and well known charity. I came from a banking background but I could NEVER understand why the charity didn't get the fact IT WAS A BUSINESS the only difference being was they donated their profit.

talkingeyes · 01/03/2010 17:15

Thank you all for your advise and thoughts. I have spent all my career working for corporate companies (4 in total) and now that I need to return to work part time, I would really prefer to work for a Charity or not for profit organisation if I can. I do volunteer for a small animal charity now and then but unfortunately they never have any paid jobs that would require my skills. I do need a paid job and not just a volunteer job and surely it would be great to feel good about being able to do a job that does great work and getting paid for it. In my experience a lot of companies pay lip service to 'social responsibily' even if they have policies although I shouldn't tarnish everybody with the same brush! I have requested for feedback after not hearing anything but no one replies! I must admit I am begining to think that if Charities have a steady stream of volunteers that they can choose from for paid jobs, why do they bother advertising their jobs at all?
Flowerybeanbag, If you don't mind I would like to email you with some questions

OP posts:
JustAnotherManicMummy · 01/03/2010 17:29

Don't give up hope talkingeyes. It sounds like you have had enough of lining fat-cats' pockets. And who can blame you? Me too for what it's worth!

There are jobs that need professionals and a volunteer just won't cut it - that's why they advertise. But if you are already a volunteer you are already known to them which makes you just a little bit more attractive as a candidate. Think of yourself as an "internal applicant" if you like!

From your OP I got the distinct impression that you wanted to work for a charity. Any charity and did not really care which. As a recruiter (and I'm in banking) I always find it a turn-off if a candidate wants to work "in banking" and can't articulate why they want to work for "my" company. That may be coming across from your applications too? (I am speculating)

I think Libra makes a valid point - not all charities are fantastic places to work, although the work that they do might be fantastic IYSWIM

Good luck

Blomkvist · 01/03/2010 17:47

I think there is some excellent advice here about the realities of working for a charity. I've always worked in the public sector and now I'm 3 weeks into a placement with a charity and I am at how shoddy, unprofessional and paternalistic it is. They have to run to such a tight budget that they are screwing their staff into the ground and morale is very, very, low. Whilst I have no doubt that their frontline workers do some excellent work, having witnessed a manager warn female staff not to get pregnant I am just grateful that I'm not on the payroll. The other factor to consider is the uncertainty of charity work - funding can disappear along with jobs. All the staff here are on temporary contracts, albeit 2 years.

I realise that this is only one experience, but as I've asked around, others have told similar stories.

flowerybeanbag · 01/03/2010 22:14

Yes please do email me, no problem.

I would like to reassure everyone that blomkvist's experience is by no means par for the course. There are some badly run charities, just as there are badly run public and private sector organisations, and poor and discriminatory managers in all sectors. Sorry you're having a bad time blomkvist.

MaryMotherOfCheeses · 01/03/2010 22:46

When you're appointing someone in marketing or donor care type roles, you really want someone professional and experienced. A background in the private sector is absolutely fine, in fact welcomed, imo.

Fundraising is just a form of sales and marketing and managers are looking for professionals. I certainly wouldn't say that I was interested in volunteering as an alternative, as the motivation to volunteer is completely different to the motivation to be a professional marketer.

The last thing I'm interested in when appointing is a passion for the cause. I want someone who can sell the cause verbally, who can write decent copy, who can handle a database and who can manage an event.

flowerybeanbag · 02/03/2010 11:29

I think a lot of it depends on the actual job in question. For a basic level fundraising assistant job or something, you wouldn't necessarily want or expect a professional marketing person, and enthusiasm for the 'cause' can help. For the reasons I mentioned above I personally would recommend against going for a very personal charity though.

SOme charities are more open (sensibly) to private sector backgrounds than others. You need a really good answer to the question why you want to move sectors, and it may be that's the problem. If you've had a corporate full time career and now want something part time, you may be giving off the impression that you think working for a charity might be a nice easy feel-good option, allowing you to potter about working while feeling saintly. I'm sure that's not the case and I'm exaggerating a bit, but you get my drift.

Sometimes people move from the private sector expecting the red carpet to be out and the flags waving, and magnanimously accepting a pay cut. When things get rough they get fed up with not earning as much, and then start pushing for pay increases because they 'gave up a £xx salary to work here you know'.

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