I work through Arise UK. They provide virtual call centre services via home workers.
You do an 8 week course, of which the first 3 weeks are unpaid, the final 5 weeks are paid at a rate of £6.50ph. The course is also done from home,
You need
- to be self-employed
- to be affiliated with a limited company or to be a limited (as Arise only contract directly with limited company)
- to have your own phone/broadband line - note this must be a WIRED service you are not permitted to access Arise systems over a wireless network. Phone line can't have any voicemail, or ringback services on it - caller display is fine.
- a telephone with headset.
- a PC with IE7 (not IE8 - older versions are fine, IE8 is not), Windows XP or Vista (Windows 7 is not supported).
- a quiet place to work (as far as customers are concerned you are in a call centre!) that home noises cannot intrude on.
The amount of hours available each week (you have to book the slots you wish to work) varies a lot, tends to be very low over summer, and very very busy around Christmas, and sales time. But you are required to service a minimum 15 hours(5 at the weekend) 7 days a week between 7am - 11pm. And you book your time in 30min slots.
And no it is not a scam I have been doing it for a year, for 15 hours work a week you would earn a minimum of £90 a week. I am affiliated with largest limited company, as I found it less hassle taxwise. I don't actually take calls(but used to), I offer an enhancement service in that I look after a group of agents, listen to their calls and check they are adhering to the client's procedures.
There are bonuses that can be earned from supplementry selling, doing courses associated with the application, and during peak periods, working extra hours. Last Christmas you could earn up to £200 bonus on top of your hourly rate by working extra hours.
And no I will not benefit financially from posting this! Just think it is a great opportunity.
The 8 week course is a new thing, used to be 2 separate courses, and the first 8 week class graduates this week!
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