Clucks, I am in a position to give advice based purely on my own mistakes. I'm not sure what went wrong for you last time. We have had our Nanny for 3 1/2 years. The upside has been that she has looked after our 2 children very well and has been fantastically reliable. The downside is that she is unapproachable, inflexible and values things like hygiene, order and cleanliness above the things that we value (such as spontaneity and fun).
Anyway, here goes as to what I think are important pointers should I ever need to hire another one:
- Be crystal clear about the rules from the outset, preferably in writing. This should cover everything from the type of food you expect her to give your children, policy on sweets, activities, discipline to what happens if she crashes the car in her own time
Be equally clear about their duties. Assuming she will clear up after herself but say, if she has other children around to play, will you be expected to come in from work and wash down muddy kitchen floors?
Also, things like will she do her own food shopping or help herself to whatever you have around?
Suss out as much as possible her approach to dealing with tantrums, leaving babies to cry etc. Does it ally with your own?
Hire someone you feel comfortable with and who you feel is mature enough not to go into a major sulk if they think they are being criticised. It is terrible when you see doing something with your child that you're not happy about but you feel too wimpy to say anything about it.
Be honest with them regarding their hours. If hours can occasionally change, make it absolutely clear that they will need to be flexible
Maintain a professional but distant relationship. Don't get too pally as it then makes any criticism seem too personal
Remember to give positive feedback when you think they are doing a good job
Respect the fact that they are a professional just doing a job and that they have a life of their own.
I can't stress enough as to how important it is to state everything at the outset. First of all, she then knows exactly what the job entails but most importantly, it is SO much easier to reel off rules to somebody at that stage rather than someone who has effectively been a member of your household for many months.
Good luck!