I lead cybersecurity for our company and we do phishing tests monthly at least. Unfortunately about 95% of security incidents are due to social engineering, the most common being email based phishing attached but SMS, WhatsApp, QR code, video call etc are all rising too. The addition of AI to the mix now means that many of the signs of phishing that we try to train people to recognise no longer exist, so the habit of NOT CLICKING ON THE FUCKING LINK needs to be embedded behaviour.
We have put in every form of technical security control we feasibly can, every email is checked by the system first before being delivered to people’s inboxes, but it can only check based on the Intel it has and there will always be new scams that haven’t made it to the database yet.
we have been doing very regular tests for over a year, with mandatory micro-learning for everyone who clicks, awareness events, prizes for participation, ‘Fireside chats’ using real case studies of the damage successful phishing scams have directly caused to us as a business. You name it, we do it, and still about. 20% of employees every month click on the fucking link, about 7% don’t just click the link they then go on to enter their username and password when the fake website asks them to.
So yeah, we do phishing tests and training.