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I’m screwing it up

8 replies

Changednamesforthis123 · 27/09/2025 20:11

Got a new job (in education sector) which is completely different to what I did before, (still in education but not teaching) higher pay grade so a good jump for me.

Didn’t lie at the interview, told them what I could do and was honest I didn’t have experience of what they did but they offered anyway.

Its full time, which I didn’t want due to family commitments (single mum) but they offered it full time with some WFH.

One month in and I’m struggling. The ethos seems to be you don’t stop, no lunch breaks, no tea breaks the whole day is ram packed and everyone does extra (unpaid) at home. Coupled with the fact my line manager appears to be someone just senior to me, rather than an experienced line manager, which I think is part of the problem. He is going on a sabbatical in January for 6 months so I think his mind is on being out of there, but also the need to have me working at capacity to help cover him!

His training is not great. He just sent me email after email after email in the first week or so full of info, until I was so overwhelmed I couldn’t think what to do first and now requests for help ie “do I need to send this now” are just ignored or I get “it was on one of the emails I sent you 2 weeks ago” of which there were loads.

I have struggled, but I don’t think it’s because I’m shit. I’ve never struggled anywhere like this. It’s all at an utter breakneck speed and I can’t take anything fully in. I’m the kind of person who needs to be shown calmly and properly, not half shown whilst they answer emails or even worse on a mirror screen on Teams.

The job is so paperwork heavy and you have to know the timeframes for the next piece of paperwork etc and I’m just not getting this info.

Im in a rush and a tizzy a lot and I say this as a calm and rationale person.

Im probably already doing at least 45 hours per week and I’m still not where I should be. There is also one day per week where I work all day then am expected at a 1-2 hour teams meeting after all that, which massively impacts at home and again, was not mentioned.

He now wants us to meet weekly at work to see how i’m getting on, which sounds to me like he thinks I’m a problem.

To me the workload just seems to be going up, and I’m not doing all I should be yet. I’m exhausted. I work hard, I’m not lazy but there is just so much work there’s no downtime, no real chance to have a chat, nothing.

None of this was mentioned in the interview, and now I’m in it turns out the really struggle to keep anyone in the role.

iI now feel trapped. I think I will be really good at it if someone would just train me properly, and in order to leave I’d probably take a pay cut which is a big step backwards.

I have mentioned to him several times that I’m struggling and that his way of showing me isn’t working, but it just kind of falls on deaf ears.

I guess I just feel im screwing up, through bad training really.

OP posts:
CutiePieOk · 28/09/2025 01:46

I would start looking for a new job. Pronto. It won't change.

CutiePieOk · 28/09/2025 01:46

I would start looking for a new job. Pronto. It won't change.

Shinyandnew1 · 28/09/2025 09:45

What's the job? You were a teacher and now work in a higher-paid role will in education but not in teaching? Local authority?

Cadenza12 · 28/09/2025 10:01

Stop. Catch your breath and get a plan. This is a new role and you need to give yourself time to settle in. You might not be able to change the workload but you can change your attitude to it. Speak to your manager and point out you can't do everything and ask him to prioritise at the weekly meeting. Every night make a list of your priorities for the next day and start on them. Not everything is urgent and important. Take a break during the day, you will be more productive because of it.

Changednamesforthis123 · 28/09/2025 11:03

Shinyandnew1 · 28/09/2025 09:45

What's the job? You were a teacher and now work in a higher-paid role will in education but not in teaching? Local authority?

I’m not a teacher. I can’t say what it is as it would be very obvious to anyone who knew me as I was so excited to take the job on I’ve talked about it loads.

I was support staff previously but now I work for a Department within the Academy trust. It’s a totally new role to me

OP posts:
Changednamesforthis123 · 28/09/2025 11:06

Cadenza12 · 28/09/2025 10:01

Stop. Catch your breath and get a plan. This is a new role and you need to give yourself time to settle in. You might not be able to change the workload but you can change your attitude to it. Speak to your manager and point out you can't do everything and ask him to prioritise at the weekly meeting. Every night make a list of your priorities for the next day and start on them. Not everything is urgent and important. Take a break during the day, you will be more productive because of it.

Thankyou. I think I’m stressing that I’m not picking it up fast enough, and that pushes me to do more and more work at home to try to get to where I think I ought to be.

Im not used to “struggling” I suppose, and I’m not good at being the new person, I don’t tend to move jobs often, so I’m usually pretty respected by the time I do.

The amount other staff work from home is a surprise. They say they couldn’t keep up if they didn’t, which is probably quite telling, but I need to find a balance, I took this to better our lives, but I’ve hardly had a minute away from working since I started!

OP posts:
singthing · 28/09/2025 11:15

Be the one who goes proactively asking for the support you need. Don't let it be that he comes to you to question your ability.

Honesty about what is not working and genuinely asking for help is remarkably disarming and if he is any kind of decent human (which you haven't said to the contrary) then he will want you to succeed. Currently he doesn't know you don't know!

For now, I advise you to brainstorm EVERYTHING. Just blurt it out on paper/spreadsheet/whatever works for you. Forget ranking and structuring, just pour it out. Once its safely captured, your brain will have a bit of room to then work on basic stage 1 prioritisation and organisation. Manager can help you with stage 2.

You can do this. You are capable and they hired you because they agree.

Longer term can wait for tomorrow. As the World Champion Red Roses do, "be where your feet are".

Harassedevictee · 28/09/2025 19:49

@Changednamesforthis123 Your manager sounds like a lot of managers they are good technically so got the job but are not good managers.

I would step back and break down what I need to learn and what I need to deliver e.g. IT systems, deadlines, processes, key outputs etc. No one can learn it all in one go. Start with the basics what are the jobs you need to do every day/week focus on learning those first. The more

I would then look within the Academy and to other Academies and identify who is doing a similar job or part of your job and reach out to them. There will be people who can show you how to use IT systems, those who know the deadlines, processes etc.

I know it’s not the modern way but I would print out your managers emails from your first couple of weeks and extract the information from them and put them into your own style e.g. they probably all have deadlines so go through and pull out all the deadlines and put them in a table or a reoccurring calendar event with a automated alert several days before they are due.

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