Dealing with problems

[Daygloboo]

I've never known how to tackle it at work when something goes wrong and you know it's not your fault and you know whose fault it is. I'm not a snitch and I've never said " oh so and so did that". There have been times when mistakes have been made and I've suspected someone's thought I had something to do with it. I've never said " oh it was him /her". I rhonk itnwpuld be a bitbpetry. But sometimes I've felt annoyed and wanted to say something. How do people deal with this. Is there a tactful way to say it wasnt you without dumping other people in it.

I think the words you are looking for are something like:
"We need a post launch review to look for improvement opportunities and work out where things could be better / more efficient / reduce errors"

ETA - and obviously confirm what went well so that we can keep doing it.

Thanks. A useful approach. Make it more general rather than pointing the finger.

One other thing I found worked quite well was, when I worked in a really toxic place with a blame culture was this:
I was the product manager, we failed on a bid, and there was a group 'blamestorming' call. I opened it by stating that as the product manager, it was my responsibility. After a moment of silence where everyone sat blinking as they were all geared up for defending themselves and pointing fingers. I took that away from them, and we proceeded to have a really productive call.

I would always hold my hands up if I'd stuffed up, but I dont like it when it's not clear where blame lies, especially if someone suspects it's me..People always want to deflect blame from themselves and are often economical with the truth when it comes to mistakes. Ppl dont like taking responsibility I've found. There's a big passing the buck culture in a lot of workplaces I've found.

Exactly. That's why I did it in a way that was obvious it wasn't me, but that then removed the need for finger pointing. In my scenario, and in general in my line of work, it is rare that there is a single point of failure. It's more likely that many parts combined to form a problem.

It's very hard to create an environment where people are free to try stuff without fear of blame. Well worth it though, it becomes much more creative and productive.

That's a very good point. I know some people who work where they are free to experiment without fear of repercussions if things go wrong. There's too much of a culture of fear and an atmosphere of toxicity in too many workplaces. It's a shame because ultimately it makes for worse outcomes generally when ppl are just covering their own backs all the time.