I work for an environment-focussed agency in one of the smaller UK countries. My team covers one of the more rural regions where the population is 99% white. Last year needed to recruit someone with specific qualifications and experience and the best candidate applied from India. She was the only applicant with the qualifications we were were looking for. She'd been to university in London, then returned to India where she'd gained several years of relevant experience. I interviewed her remotely and I and the HR rep talked to her about how our area was very different from her university city experience and may present challenges. She brushed off our concerns: she said she knew the UK and didn't anticipate any issues.
Within a couple of weeks of her starting the job I had feedback from her manager that she had talked several times about her discomfort at finding she was the only minority ethnic person on the team. I had an informal 'how's it going' chat with her when I encountered her in the office at the beginning of June and she said she was struggling, seeing so few people like her around. I asked her about her experience with colleagues and with the stakeholders she encounters in her work: was she encountering racism? She said no, everyone she'd met had been very nice and any minor 'off' comments were made out of ignorance and not intentionally. I asked if there was anything we could do to make the transition easier for her and she shrugged.
Yesterday a member of the team dropped in to update me on a new project. I was pleased to hear that our new recruit is working well and has come up with some ideas that will be trialled. Great. But apparently several of the team are on eggshells around her because of regular comments about how white everyone is. Several members of the team, appreciating the culture shock she must be experiencing, have done what they can to make her feel welcome. Many of us have had work experience abroad, often in developing countries (I spent a year in Malawi, for example), and know how hard it can be. She's been invited into peoples' homes, invited out at the weekend and her colleagues have introduced her to other people of colour elsewhere in the organisation and in town — and then worried that that might be seen as racist.
Any ideas on what more we can do to help her feel more at home? Anything I need to look out for/ be aware of?