Hi, it's my first time doing one of these. But I need some advise or somewhere to vent 🙏. I am going on maternity leave in 12 days. I am so excited to be soon free from my toxic work environment.
I have recently been working from home since the second week of January this year after getting Fitnote from my GP, due to having severe pelvic pain, finding it hard to walk.
In the meeting she said I can work from home provided my productivity (KPI) is at a minimum of 80%.
She sent me my productivity yesterday (30th) and said it is at 67%! I have never ever had it under before and has scheduled a 1-1 meeting with me next Thursday to go through it. And has been asking what I have been doing essentially.
It is giving me a lot of unnecessary stress to me as I am so close to mat leave and have been holding out at this job just for the enhanced mat pay.
I am worried she will request I come back into the office for me last week which I physically won't be able to do and will have to be on sick for the final week of my work. I really don't want to end on a low note with my job.
The thing is the system we work on are rubbish always crashing and having to reload and refresh. Which I have made my manager aware of. Having to send emails and screenshots to service desks numerous times a day for months. It's been a big ongoing issue since last summer for everyone.
I also found out yesterday that they delete some of your productivity if you are not in the right status which is appalling! So if I forget to put myself in email and do emails in call work for example they sometimes delete it as it's not accurate and this has never been made aware to the team!
They tell you to focus on quality as I work with patients over the phone and they Scrutinise you in 1-1 if you haven't spoken to enough people but if the quality is bad you get told off. it always from 1 extreme to another and everyone I work with are slowly leaving and finding new work.
I am just scared I've made it so close to my mat leave. I don't wanna get fired for this. If it wasn't for the toxic workplace I actually love the job itself and speaking to patients.
Thank you for reading my rant. It's been playing on my mind all night. Any advise or reassurance at this point I would so grateful 🙏