@rookiemere it’s not been my experience at all (that people cut you, as you’re considered a ‘nice to have’).
My clients’ openly admit they’d sell a kidney before losing me 😂.. you could assume this was idle chatter, but during Covid not only did no one drop me (regardless of their furlough situation), many paid me whilst I wasn’t legally allowed to clean - in order not to lose me.
I think I’ve lost 4 clients, in 15 years;
1 for retirement (cost and time available to do their own), 1 as children now grown (so more time) 1 I don’t think they could ever comfortably afford me - but had taken me on, alongside 2 other ‘better off’ friends and so strung it out for a while. The other I think took umbrage when I was sick and couldn’t rearrange asap - so an expectation clash and best for both of us that we parted ways.
conversely, i have ended around 10 - 15 arrangements, usually due to poor paying, messing me about or thinking they ‘own me for a couple of hours’ … e.g ‘will you watch my shop!’ ‘Will you split my session with my neighbour?’ (two separate clients, after being told I had no space for their neighbour and them not being used to being told ‘no’ by ‘the help’)
The rest are respectful, fab payers, good communicators and operate in the same head space I do - I am an individual so flexibility for appts/sickness needs to be allowed (within reason). I offer the same back - kids have chicken pox? No problem ill come double next week etc