I have been in the same role forever, an expert in my field and honestly not needing to engage my brain all that much any more. I work on a request basis so really don't need to be that organised, people will keep coming back until they have what they need.
I feel it got a bit stale a while back but life was too difficult to be trying to change job. I have a new job starting after Christmas in a related area but it will mean managing multiple projects and issues simultaneously and being proactive, this is not my strong point. I'm also peri and have a dreadful memory atm.
What should I be using to be organised? At the moment most of what I need to know is in my memory, I have random badly files notes, a million unfiled emails and various abandoned attempts to create a one note system.
Is there anything you can recommend? Preferably a system I can read up on, buy a book type of thing?
Thank you.