Is it a good idea to speak to HR about this?

[StaceySpyro]

I've been promoted to a supervisor in a new team, we're in a specific field so resourcing can be tricky. My new manager is nice but dismissive, in 121s he talks about his problems and complains about our team. There's no handovers, I have to get info from other departments or not at all.

Some of the team report to me, some to him. He has a few under performers. My manager spends a lot of his time complaining about one person rather than on team members who want to improve.

I've told my manager I'm struggling with workload, I don't want to be working extra hours every week or cancel days off to finish work. The extra work is stuff my manager doesn't have time for or under performers don't do, I think it's sending the wrong message. I also told my manager about bullying behaviours from the team, he agreed and said it won't change, it's the culture.

HR have contacted me for new role feedback. Do I mention the lack of guidance and workload or do I just deal with it? I've heard mixed stories from people talking to HR in their workplaces but is that something HR support with? I'm on probation since it's a role change, I've never had to speak to HR before.

I'm not sure OP but honestly HR are never on your side or at least that's always been my experience. I would say a more nuanced approach would be better. How new is the role. Things do take a while to settle. Sympathies

You could ask for some leadership training or some team building days. Try and get your team working with you. Just an idea.

That’s tricky, I wouldn’t emphasise the lack of leadership per se but focus on areas you want to improve - ie having it noted you’ve brought up in 1:1s concerns re workload or needing more guidance for x.
Are there resources/support for new supervisors (like courses as PP mentioned)?

It keeps it vague but identifies some of the issues you mentioned and emphasises you’re keen to makes things better.
if they’re unhelpful (and your manager continues to be) at least it’s noted you acknowledged these if you struggle down the line.

Just over 5 months. The team members who report to me have improved massively, we have done 360 feedback, knowledge shares, lunches together, bits like that, that's helped us a lot. Some of my managers team attend some sessions but most don't.

Part of the issue is there is becoming a divide between those to report to me and those who report to my manager, they have different skill sets/roles. He told me to expect competition when I first started as one of his team applied for my role. The idea was to have another supervisor under him who would take his remaining team but none of his team are performing so it's not happened.

There are courses offered for new managers and supervisors, I asked my manager in September and he said there isn't time for it at the moment. We've priced up away days but similar, no time and no budget.

Thank you for the responses, I think I'll keep it vague as suggested and see how it goes