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How to get my confidence back at work

34 replies

jestreform · 26/09/2024 05:36

I'm wondering if anyone has any tips on how to return from a major confidence hit at work.

The background below is long so to keep things short for people who don't want to read the navel gazing essay: I have been given reason at work to doubt my ability, and as a result am in a spiral where I'm projecting to others less confidence in my ability, leading them to doubt my ability and lose trust, which gives me more reason to doubt and so on. I see my options now as either to stay at my current company and in effect give up on career growth (I'm about 10 years off retirement so could look to coast until then) or get another job. I'm trying to work out if there is a third option which is a way back from this.

** Long background 888
I'm middle management, in my late 40s, with a much higher level of responsibility than is normal at my grade. A major issue hit at the beginning of the year and more senior management swooped in and took over decisions that would normally be mine. The issue wasn't because of anything I had or hadn't done - something like my client being unhappy with the way another team had been performing and because this client was a particularly large one, senior management took over decisions and communication with the client, whereas normally it would be entirely left for me to run how to manage the relationship (with oversight of course). [Not the situation but trying not to be outing]. That hit my confidence because I was entirely cut out of the relationship - it wasn't a case of people wanting more oversight, or disagreeing with my decisions but I lost my seat at the table, had my decisions overruled in meetings in front of the client, and generally got the impression that whilst people were happy for me to manage the day to day contact with the big client, I wasn't trusted when the shit hit the fan. That lack of trust may or may not have been justified, but it was a major confidence hit and led to me questioning my ability to make any material decisions without sign off. Decisions that 3 years ago I wouldn't think about, I'm now questioning myself on whether I need to get my boss's ok on.

Then later in the year, I was told out of the blue the promotion I was working towards (which I had been led to believe was close to a done deal) was being delayed because key decision makers within the company didn't believe I was ready. This is despite other people being promoted with less experience, and less theoretical responsibility than me (say I'm managing client relationships worth 100m a year and I've been doing my role (and being appraised as a top performer) for three years, and people have been promoted where they're managing relationships worth 10m and only being in role for two years (don't know what their appraisals have been obviously). I'm not saying that these people don't deserve their promotions and my boss says this isn't a reflection on me, but the reality is I interpret this as the company saying I'm not as good as my colleagues who were promoted.

I've been in this company 6 years. I have been promoted in that time. Before I joined this company I was always a top performer, moving much much faster through promotions than the norm. I'm also a career changer and so started this career with more experience of work (if not of client management). At my current company, if anything I'm moving slower than the norm.

As a result, my confidence is at rock bottom and I am myself withdrawing from decision making, asking for reductions in responsibilities (to be more 'normal' for someone in my position), and letting others talk for me. I've been in burnout and am slowly dragging myself out again, but that in itself doesn't help because in itself it means I tend to self-doubt.

I was at an internal event last week, and actively avoided sitting with more senior leadership because I felt that it wasn't appropriate for me as I'm too junior. Last year I would have just sat there and wouldn't have questioned myself (and it wouldn't have been inappropriate).

I was discussing options for other jobs with a long term friend who is senior in my industry last week (and has previously managed me) and got the feedback that I was materially underplaying myself and that he didn't understand why I wasn't looking at more senior (external roles), and that he hadn't seen me like this before.

There's lots more to the above of course, and I'm not saying I'm perfect or that I don't have things to work on. I'm not even saying I should be promoted. I've had several months to think now, and I just don't think I'm ready to accept I've hit my limit and that this is as far as I get in my career, and have been actively looking for other options there's little interesting out there. So looking for help from the Mumsnet hive mind on whether there is a way to turn this around - ultimately I know it needs to start with me but I don't know how to start.

OP posts:
jestreform · 26/09/2024 15:35

celerymunch · 26/09/2024 15:27

why would you be “getting defensive”?

i made an error
you pointed it out
🤷

Forgetting I'm not on AIBU :)

OP posts:
jestreform · 26/09/2024 15:37

@Yesterdayyesterday - I actually suspect this is part of what's happening - there are corporate headwinds that I'm falling foul of and promotion is getting harder. But then I think that's just wishful thinking. Plus it means the same in the end - I do need to leave.

OP posts:
ThePlumsOfWilfred · 26/09/2024 15:43

It's hard to say OP and I don't want to totally negate what you think is happening but two alternatives stand out to me:

  1. When shit hits the fan, senior bods get involved becaue they feel they they should. Not that you cannot manage it. Not that you are doing a bad job. But they are paid more to handle complex issues and perhaps felt they needed to 'earn their dollars'.
  2. Internal politics about promotion delays are wrong but they are also just real life. Sometimes people just get caught up in the tangle and it's not a reflection on them at all - it's just the way the dice rolled.

Personally, I'd challenge myself to keep going for 6 more months. To do things as I did them previously (eg sit with senior bods) and keep my level of performance up. If they don't deliver on the promotion in 6 months I'd be clear with that that I'd lost faith in the company's fairness and was starting to look elsewhere. (And I'd actually look elsewhere seriously).

Octagoneaway · 26/09/2024 16:12

Hi OP. I work in a very different kind of field, but am also quite senior with lots of experience. I’m a similar age and have been feeling a real lack of self belief lately. Without wishing to sound patronising: have you hit peri menopause/tried any kind of medication? I work in a very male dominated area, but chatting to the few female colleagues I have, we feel this too. I am feeling marginally more capable since I started taking some vitamins, next step is HRT.

If your feedback is good, you might just need to give yourself a pep talk. Easier said than done, obviously🤣.

thesandwich · 26/09/2024 16:28

Can I suggest you seek a mentor? In your organisation or externally? It’s a way to legitimise out of line management relationships. And get useful feedback.

GreenMarigold · 26/09/2024 16:31

I don’t have any sage advice but just wanted to say I’m in a similar position. I’m really struggling with my confidence at work, after having noticed everyone else getting promoted around me.

I’m on the look out for a new job and considering a shift in career but as yet haven’t really anything that suits.

I hope you find your answers.

jestreform · 26/09/2024 16:52

Thanks everyone. It's not peri (got that checked as I was hoping there was an easy explanation) but I don't think that the fact I'm just clawing my way out of burnout is unconnected to how I'm feeling. Burnout isn't because of this situation (but was caused by another work change) but has meant I'm overall more sensitive.

I think the advice not to give up just yet but to set a time limit effectively on how long I try for (and continue to job hunt) is a good one. That said, I actually told my boss I wanted to pull out of the promotion process for a bit - it was additional pressure to prove myself I didn't need at the time - and I'm not ready to start it again, so the only way I'll be bring promoted in six months now is it my boss decides I wasn't serious and (assuming I'm not completely being gaslighted and there's a secret plan to make me redundant - which would be risky for them given there is scope for a discrimination claim under all this), the increase in notice period is worth a lot more to them than me.

I also like the mentor idea. I think that's something I need and will suggest it to my boss.

OP posts:
jestreform · 26/09/2024 17:01

GreenMarigold · 26/09/2024 16:31

I don’t have any sage advice but just wanted to say I’m in a similar position. I’m really struggling with my confidence at work, after having noticed everyone else getting promoted around me.

I’m on the look out for a new job and considering a shift in career but as yet haven’t really anything that suits.

I hope you find your answers.

Edited

It's hard isn't it. If I didn't have kids to support, I'd have just quit and taken some time out to refocus. We could afford for me to do that in theory but only if I could pretty much guarantee it would only be 12 months out, which puts me back to the job hunt thing!

OP posts:
LadyLapsang · 28/09/2024 13:21

Does your company publish diversity and inclusion data? How many white, disabled women aged late 40s plus get promoted in comparison with other cohorts? Given you mention promotion would essentially mean they pay you more for your current role and you would have a longer notice period, I hazard a guess they don’t think you are a flight risk and perhaps, but not necessarily, the recent interventions could help them justify keeping you at your current grade.

Tell us more about the work situation that led to burnout and asking your boss not to consider you for promotion?

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