Hello.
I started a new job in February. I was unemployed for a four months before and it distressed me badly, both financially and personally. I was very happy to start a new job, I had six weeks training before I went to work on my own. Three weeks later I was on the meeting with my manager only 20% of my calls ( customer service job) was meeting required standard and I was put on informal improvement plan. I kept hearing from my bosses they admire my job ethic and passion. On the last meeting with my manager , less then three weeks ago, he told me I’m doing 75% right. I had another meeting Monday and I really thought he’ll tell he I’m off the informal improvement plan. Instead he said I’m on formal improvement plan now, as my admin wasn’t up scratch. It came as a shock for me, I didn’t expect it at all. Now I’ve got six weeks to improve my performance. I don’t understand why he’s never mentioned admin, always only about calls.
I was happy there and really thought things were improving. In the meantime I’ve been contacted by the other place, which I applied for a job , while unemployed. It’s worse pay and I’d prefer to stay with my current employer. But I’m not sure will I have a clarity anymore. I don’t know, what to do.