So I am 2 months into my new role and really struggling. I work as a support worker, I thought this would be the perfect job for me as in my previous roles which were in the retail industry (12 years experience) I loved being around people and helping them but this has become the last thing I want to do now, which isn't ideal as this is one of the main things you need for this role. We are extremely understaffed in my department and because of this my workload has tripled which I think has overwhelmed me a lot. I have reached out to get extra support and training but I feel like it's not helping. I also feel like some of my skills are getting effected and I'm not able to do them as well as I have done. My probation finishes at the end of the year and that is what I want to try and get to but I can feel myself struggling. Today was the first day where all my emotions have come out and had a mini breakdown (Thankfully I work from home so no one to see me crying).