Sorry beforehand for the rant but I just need to get this off my chest. So I’ve recently had a career change and have been in my new job for a few months now. I work as a support worker for vulnerable people who have been affected by crime. I know it’s early days but I feel like this isn’t the job for me. I’ve come in at a time where the department is extremely short staffed, it’s just me and one other support worker who is feeling exactly the same as me and she’s been in the role 8 months. I’m having to do my role as well as the phone role as that person quit due to the stress and I’m now taking on tasks of the supervisor as she has had a promotion. The cases are now piling up and a lot of my clients are showing they need more support and time then I can give which is leaving me feeling overwhelmed and stressed as I don’t want to let anyone down. I have raised my concerns with management and they have given me extra training and support but it’s just not working.
There are aspects of my role that I am liking, weirdly the admin side (Used to hate this), working from home and and the talking to people on the phone but the actual support worker part which is my job I’m hating! I was so excited to get the job as i have always wanted to work as a councillor and thought this would be the perfect role to gain experience towards that now I’m starting to question whether it is for me.
My probationary period ends in October and that’s what I’m aiming to get to but do you think if I’m still feeling the same before then, it’s ok to look elsewhere for a job?