Vexatious claims in the workplace. HELP!

[Confusedmamatoo]

I have recently gone back to a company after some very disgusting claims made against myself.

I work for a family managing a case and finances I don’t want to be too outing but said family have ALOT of issues I work with. I help this family create a better dynamic for themselves.

the woman is very traumatised by previous life events and had decided to make an awful claim against myself. This claim had me suspended on full pay, and investigated! Came to the investigation meeting and the claim was dropped after she had no proof and said it was made up and she was sorry.

i then had mediation with her and she apologised and begged for me to come back I went back on a carefully placed hours to ensure I was safe from further accusations.

now that I am back whilst to my face she’s been pleasant she is telling other professionals she wants rid of me.

im really stuck on what to do next and HR don’t seem to help in anyway.
id like to know my next steps in order to leave this place with at least some compensation as to what this woman has put me and my family through!

Are there other clients you could work with?

how long have you been an employee of this company?

Why on earth did you go back to her?

With support staff such as yourself being so rare am amazed this woman got a second chance of this sort of support! Surely there are loads of others who could benefit from your input more.

I’ve been there 8 years, I do have other clients too. But this one particular has a vulnerable child who I know will suffer if I walk away it’s awful honestly!

I honestly don’t know! I ask my self that daily! She really is an awful human being.

i haven’t walked away due to being this vulnerable child’s deputy and manage there everyday lives is far beyond my job description. This child deserves better. But I also do. The support staff we have for them are treated appallingly too it’s a real bad predicament!

It does sound a tough situation 💐

Gosh you should not have been given this client again. After the allegations she should have been told she was being allocated to another case manager.

You've been put in a very difficult and vulnerable position and this should not have been allowed to happen again. I know there is a vulnerable child but there are other people/organisations who can deal with this. I would give notice you will not be continuing to work with this client after X date and they will need to be allocated to someone else.

Can this awful womans case be given to anyone else? Can you refuse to deal with her- I.e just tell your LM 'nope", what would happen?

Thankfully the last few days have been hectic with handover but I have passed the case on! After some really bad issues Monday it has now been taken further!

thank you all for making me see I was been soft