It seems to be the case at the company I work for.
I love my job. I do the job properly, as do most of my lovely colleagues apart from two.
These two basically seem to be getting vast amounts of commission by cheating. By this I mean that they take other people's customers in a sneaky way, and take a sale that someone else has put the groundwork in for (this is a total no no in the company)
They are also doing what I consider to be fraudulent things to get more commission from a sale, and more sales. These things are again things that we have been told categorically by management not to do, and tbh the rest of us would not do it anyway because it's just not right or moral.
Many of us have raised this with management, many times, and they just dismiss it or say they'll sort it but they never do.
I know for a fact that if I did the things these colleagues do, then I would be pulled up on it, as there seem to be high standards for the rest of us, just not these two. I have also heard both speaking with customers and neither seem particularly good from what I have heard.
Is it just the thing in sales that it has to be accepted that some staff cheat and get away with cheating?