Expected to do training unpaid

[Kittyloulou]

My 16 yr old DD works on zero hours contract, minimum wage for 8 hours a week for a major sports store. She’s been there around 4 months and they’ve now asked her to do some online training at home in her own time (there’s around 23 topics). It includes a test at the end of each module. It will take quite a few hours. Is it reasonable for them to expect her to do this in her own time, unpaid? What should she do?

This is what ACAS say.

ACAS advice.

People that are saying this is ok haven’t stuck up for themselves.

No, they legally cannot ask her to do this. They are taking the piss and evidently, according to upthread, it’s because they can.

Harvester do this. Mandatory online training, unpaid.
Along with team meetings that last a couple of hours, also unpaid.

It's exploitation. Plain and simple. Absolute piss take. And illegal.

NHS bank nurses in my area have to do 30 hours unpaid training before they can book shifts .

If she is only paid NMW/NLW then they have to pay her for this as it is working time and would take her average below NMW/NLW. Companies can be anonymously reported for breeches and then HMRC will have to do a compliance audit.