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Handhold please - lawyer

8 replies

VictoriaMum323 · 30/03/2024 12:22

Hello, I am looking for some support. I am working as a consultant for an accountancy firm and I made a mistake at work which has upset me so much the whole Easter weekend so far. The mistake involved the way in which I responded to an internal client which wasn’t very helpful and was a little bit grumpy as I had felt that they’d been very unreasonable for many months. I won’t go into too much detail for fear of outing but let’s just say I have gone above and beyond on this particular matter and have worked very hard. I believe my email got forwarded on to whomever with a complaint as the seniors in my team ended up handling the relevant request from the internal client themselves. I know I was wrong - I was having a bad day and was snowed under with transactions. I should know better than to shoot emails out without taking a breather. Anyway if anyone has some kind words of support or otherwise some tales of where they’ve made mistakes and it all blew over very quickly it would be wonderful. Being a consultant means I don’t have as much capital at the company and so there is less likely to be support. Feel so upset and embarrassed about it all now. Thank you x

OP posts:
FlakyAquaQuoter · 30/03/2024 13:30

I'm not a lawyer but just wanted to offer that handhold.
You had a bad day, a moment of frustration, and you sent an email off without squashing the internal rage (that we all have at times!). I know it feels awful now but it really isn't the end of the world or even likely to make a dent into next week.

At best it may be a case of following up with an apology and then move on. Things like this happen and recognising that people are.. well.. people, is a large part of managing things. You had a moment but that doesn't take away everything you've done until this point.

Try and enjoy a little of the weekend, knowing that this'll be long gone by early next week and you'll be back to normal!

Katrinawaves · 30/03/2024 13:46

I agree with @FlakyAquaQuoter that the best way to handle this is with an apology and an offer to carry out the task that was asked of you (even if you are in reality aware that this has been undertaken by others already)

As a consultant you don’t have any employment protections so ensuring that relationships are repaired before they can go too sour is absolutely the way to go!

TheShellBeach · 30/03/2024 13:48

I think a heartfelt and gracious apology is the way forward here.
I'm sorry this has ruined your weekend.

myladybelle · 30/03/2024 13:54

Gosh the number of emails I've seen that have been "grumpy". Don't worry. Did you use swear words? Any personal attacks ? If those two are "no" then you are good.

VictoriaMum323 · 30/03/2024 17:05

Thank you, really appreciate it. There were no swear words at all no !! X

OP posts:
VictoriaMum323 · 30/03/2024 17:06

And no personal attacks. Just grumpy 🤣

OP posts:
FlakyAquaQuoter · 02/04/2024 16:10

Was thinking of you today, how did it go?

Axx · 02/04/2024 16:58

Apologise and forget it.

I've made that many mistakes at work over the years I try not to worry too much anymore Blush

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