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Boss has completely disengaged and is causing divisions in the team

6 replies

ICriedAllTheWayToTheChipShop · 14/03/2024 09:46

This is a complicated one, but I'll try to keep it concise! I've been in my current role for 4 years, and I work with a small team of people at the same level, most of whom have been here for a lot longer than I have except for one who's relatively new (less than a year). We're in a small and specialised department in our organisation, which has lots of other vaguely related functions which have little impact on our work as a whole.

We got a new manager nearly 3 years ago. When he first started, obviously he knew less about the industry and the specific role than we did. He was keen to get up to speed quickly and he seemed to value our experience - we were consulted whenever a change or big project was in the offing, and he was really good at taking our opinions onboard. We all really liked him!

Things seemed to start to change about a year ago. I don't really know why, but the boss suddenly started to become really interested in an aspect of the organisation that has little to do with our "business as usual" function. He decided that we all needed to change our focus to this other thing and started proposing tasks and projects that we should be doing alongside our usual stuff.

I think as a team we've been good at managing change and taking on new ways of working, and we're not obstructive for the sake of it, but our actual function is legally mandated, and these extra projects didn't fall within our remit. It would have been fine if we all had lots of spare time, but we don't, and what time we do have has to be spent doing the legally mandated stuff! We told him that we didn't think we had the resources to take on tasks that weren't within our remit and he seemed to accept it, although not with particularly good grace.

This is already long, so I'll just skip to the part where we found out recently that he'd given the project to the newest member of the team and told her to just get on with it without involving the rest of us. She's been doing it around the rest of her workload, but it means that she hasn't been processing the basic work within the required timelines and as a result, our whole team's KPIs have taken a hit.

We had a whole team meeting recently where we expressed our concern that it wasn't sustainable to have a member of the team working on non-relevant projects when we're already stretched. The boss didn't take it well and said that we were being argumentative for the sake of it, and he was in charge so we should ultimately do what he tells us. The team member who's been putting in all this work seemed to get a bit upset too, thinking that we were criticising her for doing it in the first place. I know that he basically told her to do it because she was new and wouldn't push back, and I don't blame her at all, but now he's set the team against each other and it's all just a mess.

It feels like he isn't interested in the "boring" business as usual work anymore and is perhaps trying to take on extra stuff that will be more visible and impressive to his bosses. Perhaps he's trying to get a promotion or move to a different work function - I don't know. But relations are very frosty and I'm thinking of moving away from the team myself. If you were a boss in this situation, how would you want your team to approach you?

OP posts:
AlisonDonut · 14/03/2024 09:54

How do you know that this hasn't been directed from above?

ICriedAllTheWayToTheChipShop · 14/03/2024 10:04

I don't think it has, but even if that were so, I would have expected to be told that and for him to come up with a way for us to tackle it as a team without our day-to-day work being impacted. Maybe taking on an extra team member for 6 months to do the bulk of the work. Not to just do it anyway by overburdening one member of the team and ignoring any concerns raised.

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nonumbersinthisname · 14/03/2024 10:24

Once a boss starts throwing around “I’m in charge” and is unable to plan so the team delivers mandated services then I think the writing is on the wall. Ultimately it will boil down to either he goes or you do.

You’ve not mentioned your line management, ie your bosses boss, whether they are hands on or off, whether you know them well enough to be able to speak informally to sound them out on the situation?

ICriedAllTheWayToTheChipShop · 14/03/2024 10:50

nonumbersinthisname · 14/03/2024 10:24

Once a boss starts throwing around “I’m in charge” and is unable to plan so the team delivers mandated services then I think the writing is on the wall. Ultimately it will boil down to either he goes or you do.

You’ve not mentioned your line management, ie your bosses boss, whether they are hands on or off, whether you know them well enough to be able to speak informally to sound them out on the situation?

My boss's boss is very approachable and nice but isn't great on the detail of what we all do, and also lacks tact and diplomacy. I would feel able to speak to him about it, but the way things are at the moment, I think him blundering in and doing some sort of well-meaning intervention would make team relations worse.

Ultimately it will boil down to either he goes or you do.
That's what I was thinking, unfortunately. I'm already looking around for opportunities.

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Outofideas79 · 14/03/2024 11:07

Ah ha ha, do you work for my organisation? Because this sounds so familiar.

A few years ago, some of us in the team went for a newly created more senior post. One of us got it. The rest didn't. We've all knuckled down and worked well with this person ever since. I consider them a good friend, but events recently have made me see things differently.

I am really disappointed with how this person has treated another team member over a personal issue. I fundamentally disagree with the direction they taken their role, and don't feel it is within our Remit. All the while the rest of us are peddling around trying to deliver on KPIs when we are desperately under resourced. Recent months have seen a cooling within what used to be a very close team. The way our team member was treated, was bad enough, but the team leader seems to barely be in the office, using one excuse or another to either not come in or leave early. When they are in they barely engage with us. I would say they've not done a full week since at least October. And yet other team members have to adhere strictly to 'office days'. Its creating bad feeling amongst us, and a feeling of one rule for one, one for the rest of us. Last week in our team meeting I bought up the issue of low moral (to top all this off we had a very very poor pay rise last year, after several years of prozen pay). The team leader very obviously brushed it off, saying something 'anyway'....

Unfortunately I think this comes down to poor leadership and management skills. Poor direction from above, and lack of a business plan. A lack of management of this team leader. A lack of conflict resolution skills. And their own personal prejudices. I expect we will all leave soon. The team cohesion is what's kept us there for so long. Without that there really isn't much else to stay for.

ICriedAllTheWayToTheChipShop · 14/03/2024 13:33

Oh no, @Outofideas79 that does all sound very familiar. Definitely not the same team because we're all remote workers, but the stuff about poor leadership and management skills really strikes a chord with me. We too were a close-knit team up until the boss got this obsession with projects that aren't within our remit and decided to use the junior member of the team to push it through despite reasonable objections. With my boss, it was such a sudden change of tactics and focus that, at first, we thought there might be something going on in his personal life that was bothering him, and we kept quiet to see if he would go back to his former self without anyone saying anything. Now it appears to be permanent and for no reason other than possible self-advancement.

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