I'm in a new employment, only been here 10 weeks so far. I was asked for a list of my holidays which I gave within the 2nd week, one of which included the dates 23rd-27th December (2 of which would be closed for Bank Holidays) as my new manager was looking through my list, he stopped at that one and looked at me and I stupidly said that my sister wanted me to go on holiday with her for Christmas (I should have said it was already booked) Anyway he simply said well that would be a NO, we don't allow holidays booked in December.
I took it at face value as lots of companies have this as a rule (although I was surprised that this one did, as it would be no busier this time of year etc) Anyway i got my contract a week or so later and there was NOTHING mentioned about not taking time off In December.
So I had to officially request my holidays through the hr platform and I put those Xmas dates down as well thinking they can't be denied without good reason...email today just saying the dates and holiday request denied.
It Is a small family run business, hr is my managers wife. It is a brand new franchise for them and they are not on site, me and a colleague are running the show for them.
What should I do now? I stupidly run the idea of a family christmas holiday (my parents too) past the kids before I requested the leave and they will be devastated but I am a massive introvert/people pleaser and hate any kind of conflict but the only way I can move forward on this is to ring them, or do I just give up and accept this now?
Any advice?