Hi all. I am about to implement a PIP for a member of my team. I have had some support from HR around completing the form, examples of poor performance, measurements and preferred outcomes. However, I have no actual experience of this formal process. I'm looking at using it as a tool to formalise their improvement. I have spent months holding regular one to ones, advising on how to improve, what they can do to work more efficiently and effectively, support is offered daily, but it seems like they lack the fundamental skills to perform as there has been little improvement without my direct and insistent involvement. Hence the decision to formalise and document the process. They have been employed for less than 2 years, but I want to help them improve and don't want to seek instant dismissal. However, the reality is that it is not a nice process to go through, and I am human and I can't help but feel like this will upset them and cause the working relationship to be fractured. I'm looking for any advice or tips to help keep this process as positive as possible. I actually think the inevitable dismissal will occur, as I honestly don't think they will be able to achieve the standards required, so how can I keep myself resilient through this? If you've been through this process, from either side of the fence, what advice could you give me to make it as smooth, professional and effective as possible? I'm nervous and would appreciate any help. Thank you!