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Training people who won't listen

6 replies

bctf123 · 06/11/2023 11:16

I'm having to train new starters on their role as the longest serving employee without being officially assigned this task. I am not a manager and my title is very entry level.
What am I supposed to do? They just seem to ignore me or prefer tasks that are not urgent that they know how to do.
I can't put everything aside till they are in the right mood, smh

OP posts:
SapphosRock · 06/11/2023 11:18

Have you put time for training in their diaries?

Mane sure you set the time aside, give them tasks to do then follow up afterwards to see if they have questions.

GonnaGetGoingReturns · 06/11/2023 11:27

Whenever I’ve trained people, I do it throughly, make sure they take notes, but ensure they can come back to me with questions.

skgnome · 06/11/2023 11:28

Put time in their diaries - assign tasks after

GrittyTunnocks · 06/11/2023 11:34

Probably needs to be more formalised with a set of training objectives that need to be ticked off.

LittleLegsKeepGoing · 06/11/2023 11:50

Why hasn't the training been officially allocated as a task for you? I'd push back to management and tell them that without it being a clear task with clear deliverables it's undermining your position as being the person expected to train the new colleagues.

Get it allocated properly, write up the specific objectives and what your colleagues need to do to show competence. Document everything delivered and measured then hand back to your manager as task completed.

If they then fail to complete things they've been trained on (whether they're in the mood for it or not) that's on them, not you.

bctf123 · 09/11/2023 16:55

Thanks guys, I can see I should probably put in official time rather than turning up with tasks. His manager is an agreeable guy so it would be ok.
When his colleague is there I dont have to be involved at all. It's only when there are sudden or long absences
I dont have formal recognition for most of my role in case people are wondering.

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