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NHS staff survey

5 replies

Flower212 · 18/09/2023 22:15

I’m genuinely interested if they act on the feedback given, particularly on a local level within the different trusts?

OP posts:
maxelly · 19/09/2023 09:09

Unfortunately I really don't think anyone can answer this for you, the answer will always be yes, in some places and to some extent and no in others. Trusts are obviously constrained financially and by national terms and conditions for staff employment (and national policies on e.g. training numbers that restrict ability to fill vacancies in some areas and some professions). E.g. our trust has a huge issue with estates in our crumbling victorian buildings, causing a lot of staff (and patient!) grief, it comes up strongly every year in the survey and has done for at least 10 years now, but local trust management really can't do that much about it as what it needs is a massive injection of cash to build a new hospital and local staff survey results are realistically not going to increase our chances of that very much. But at a smaller scale level yes I've seen some good action taken off the back of staff survey results, things like management or staff training on particular topics, an increase in security with body worn cameras in areas that were reporting higher levels of abuse from patients/families (sad but necessary), staff networks and action groups coming together to run events or celebrate positive news stories etc. Of course all the problems won't go away overnight and I'm sure people will be along to say about how in departments they've worked in there's appalling management practice or a toxic culture and the staff survey did diddly squat to sort it, and of course there can be a tendency to pay lip service to wanting to make changes and little commitment to actually doing the really hard things (esp if it costs money) but I do think if you're NHS staff it's worth taking the 10 mins of your day to complete it whatever your role and ideally, if you have good ideas on achievable solutions/improvements to get involved in whatever staff forum or action group your trust/department run (most places have these now)...

Ladyofthelake53 · 19/09/2023 09:14

Not where i work they dont, complete waste of time

Motnight · 19/09/2023 09:31

No.

Our one doesn't even record peoples' sex, just their gender. It's a waste of time.

TussleBack · 19/09/2023 09:33

My trust did.

They bought in new bullying and workplace harassment policies.

Soggybaps · 19/09/2023 10:02

the trust I work in does attempt to act upon the results but with the current financial state of the nhs as a whole the resolutions require additional resource which just isn’t feasible. So therefore makes the survey a bit pointless!

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