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Drains the LIFE out of me...

8 replies

Minnierose11 · 09/08/2023 16:52

So, I work as management in hospitality. I've worked for the same business for 15 years, 7 years ago my parent and step parent brought the business off the previous owner. My parent worked there as an employee at the time (after I got them the job) and. Is they own it, the job SUCKS the life out of me.
I've always been a front of house member of the team, and since they've taken over, they have me juggling EVERYTHING.
I work kitchen, I do dishes, I go service, I do ordering, hiring, firing, up until a year and a half ago they even had me doing the accounts.. until I said I'm sorry but that's not for me to be doing and honestly, I couldn't manage it anymore, i was doing it from home in my own time because they allocated me no time to do it during my working hours.

They leave on two week vacations and expect me to work 14 days without a day off (we open 7 days a week) in the kitchen (which I detest, I can do it, and we'll but I HATE it!) they're currently away on a week now and I'm stuck doing it again whilst juggling stock ordering, shopping and working everyday too.

I'm constantly torn because I don't want to leave the job, I've been there a long time, I know the customers, I really enjoy the staff, the pays pretty good, it's a short commune and I know the job like the back of my hand. But, I'm so sick of them taking the piss out of me.

I've had numerous conversations about it, but it falls on deaf ears. They're TERRIBLE business owners, they want to reap the rewards but not pay it forward, we're constantly short staffed, taking really good money for a 60 seat restaurant with 4 members of staff in. They have me doing the job of 3 people, not just me, the other staff members too (I appreciate their loyalty for staying put because if it wasn't for how long I'd been there and my emotional ties to the place I certainly wouldn't)

Our days aren't long hours, usually 8.30-3.30pm but I get home the my life is sucked out of me.
I get to the weekend (I'm blessed and have Saturday and Sunday off) and I'm exhausted, I don't have much of a social life anymore because I genuinely just cannot be bothered.
I'm currently trying for a baby, and I worry about how it's going to be when I am pregnant. My husband had stood quiet firm about it and said he won't have this when I'm pregnant and that if needs be he'll put his foot down, because the stress levels I have are stupid!!

It gets me really down and I look at all my other peers my age and non of them have a work life like I do. I feel battered and I'm only in my 30's..

I know the answer to all this is, leave.. I get that, absolutely. And after I've had a baby I won't be returning. I really just wanted a rant ... as I've had a shit day of it! Sad

OP posts:
Mmhmmn · 09/08/2023 17:22

For whatever reason they're not listening. I've had and still have similar issues getting people to listen. It suits them to let you manage everything because it's easy for them and a lot less expensive than paying for other staff.

It in the long run they will lose you if they don't listen to you. They wouldn't want that.

If you don't want to leave and want to give it one more go you could, (with or without taking some legal advice?) put something in writing.

Write down what you're upset about, everything you do, what you don't have time to do, what you do want to do, and gradually edit it down to something you can email them (!)

Make it clear that an unsatisfactory response will result in you leaving and going elsewhere. All that knowledge and experience you have. Do they really want to lose it?

WellThisIsFun1 · 09/08/2023 17:24

If you love working in hospitality apply to one of the big chains as a manager.

You'll get paid pretty well, have better benefits, and not have your parents taking the piss out if you which, in all honesty, they are.

Mmhmmn · 09/08/2023 17:25

Also if you put down everything you manage on a CV you'll see many other places would snap you up in a minute.

They're taking the piss and it's well last time to put it right and look after yourself.

Mmhmmn · 09/08/2023 17:26

Well past time!

Minnierose11 · 09/08/2023 17:32

They absolutely are taking the piss and they know it.
I think they're attitude is, I'm family. So, it goes... which sadly, I've probably helped creating that narrative by going above and beyond for far too long.

I've tried the sit down talk to them about it, more so my parent as the other (step parent) only started working there in the last few months ( and only works 4 days a week) purely because they couldn't hire a cook because they expect them to work for minimum wage because 'they're not chefs' there words, not mine. Yet our menu is huge! 3 fold and full to the brim!

I've suggested that he works more to take the pressure off the rest of us, as I'm constantly pulled from the front to help kitchen leaving the front staff short - but no!

They treat the staff like shit, they're all smiles and kindness to them but we're all seriously overworked and underpaid (especially the other staff). I've never eaten anywhere where you have 60 covers, continuously throughout a day and had just 2 waitresses in to cover it, myself included in that 2..

I've told myself I'll stick it out until I've had a baby and not go back. Because I truly believe it'll cause a big rift if I was to up and leave before, which I know is manipulation, but that's how they make me feel. Whenever I stand up for what's right or pick out a fault of any kind I'm met with a vicious attack and told 'I'm not doing my job properly'.

OP posts:
Minnierose11 · 09/08/2023 17:41

Other examples -

Environmental health ; the last visit, he was telling her things that weren't adequate, nothing huge but things that needed better management (kitchen wise, which is where she works) she walked away from him came and found me and told me 'I'll have to deal with it because he's doing her head in' I had to literally sweet talk him up for a lower score (which I think was heading that way because of her attitude).

They're tight!! - we have to work with minimal equipment because they don't want to pay the electrical bill for more items. So we're juggling with what we have.

She kicked off at me a couple weeks ago because I was sorting waiting staffs Christmas hours, last year I gave each member of staff 4 days off between Christmas and new year, the very least they deserve after busting their asses all year! She told me that's absolutely not happening!! It's not fair and it's a piss take, because she won't pay for staff in the kitchen so she doesn't get it.... so through her own fault, everyone is penalised.

I could go on and on...

OP posts:
Remembermynamealways · 09/08/2023 18:02

Your plan won’t work because you will never make it through a pregnancy there.

Give them plenty of notice and resign and say you can no longer manage the hours. Take a break and then get a part time job with lots of optional hours and vow never to mix family and business together again.

Cracklecrack · 19/08/2023 08:09

It sounds horrendous. Honestly I’d look for something else, and hold off tryi for a baby until maternity benefits kick in x

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