Boss unintentionally receiving credit for my work

[Northerngirl87]

So the structure is like this
Business Director
2 General Managers (looking after a Sector Each)
14 Operations Managers reporting into one of the two General Manager and Managing 9-12 Static Managers who are managing services for customers (Facilities Management)

I am the only Female at Ops Manager level and above and I know I exceed at my job, I am heavily leaned on by my GM and along with running my own account and static managers, I am the go to when shit hits the fan anywhere in the wider business - I am sent to help struggling ops managers that are failing.

I am often the ‘Information Gatherer’ so I go and find all the information, pass it to my GM, he puts it in a spreadsheet and sends it off and he gets a big pat on the back - I on the other hand, have gathered said information whilst doing my own job and although my GM is grateful and praises me, I am starting to feel a little resentful.

This is isn’t a once off, it’s happening more and more - I say it’s ‘unintentional’ because recently, I upsold some services to a customer and our director sent a well done email to my GM cc’ing in MD and COO level into the email - he received a few well done emails and in fairness, he did reply that it was me that had won the extra business - nothing came back - not even a ‘thanks’.

While I am on a rant, I am also underpaid in comparison to my colleagues, - I know this because they assume I earn more than them so were more than happy to discuss salaries once at a social - turns out I’m earning around 5k less than the people I am having to support.

the company is known for senior management to be a bit of a ‘boys Club’ I am not really precious about language or gritty conversations so always felt I fit in quite well but I’m starting to feel a little under appreciated
Is this normal culture in a corporate company?

what should I do?

Put a pay increase request to HR

Explain to your boss that you don't seem to be getting the credit for the work you do and your pissed off and demotivated.

@Northerngirl87 As information gatherer put the info in a spreadsheet email it to GM and cc to the 2nd GM and BD. With a breeze here’s the info my thought are….

Pay - talk to HR, much better than an email. Ideally arrange a coffee with HR Director or Pay & Reward lead and raise the issue, be clear you see this as an equal pay issue.

If you are in a TU, talk to your rep.

Is your GM delegating the information gathering to you?

Cc'ing other GM and the BM would be a really poor idea. Everyone would be hacked off

Definitely ask for a pay rise. Re your manager, tbf he is making it clear it has come from you so I don't think he is doing anything wrong.

Go and ask for more money, if he values you that much it won't be an issue.

No advice but following because I'm in a similar situation. I'm propping up my department, always sent off to gather information, and manager is getting the credit which makes it especially arrgh when the CEO speaks to me like shit because she has no idea that I'm the one doing all the work.

sounds like you are great at your job.

However, if the GM is passing on that you won the business or passing on your involvement, they aren’t taking the credit. Your issue is that the giver ups aren’t thanking you directly and I don’t think that is that unusual.

It really depends on the organisation, I run 2 teams at work. I am open and honest about who does what or who worked on what. My job isn’t to gather information and data. It’s to review it and make recommendations and make sure I’m the teams are performing. When something goes well the thanks from the CEO (my line manager) would come to me because it’s my team. I would then be expected to thank the people involved. When it comes to promotion, pay rises, bonuses the CEO takes my recommendations.

I am a huge champion for my team and make sure they are seen as well as just named. But ultimately they are my teams. So when they are performing well, it’s seen as my teams performing well.

If you have a team and they are performing well, surely , you get praises for that. You make sure your manager knows who on your team worked on it and pass on the thanks.

my view might be a bit coloured by the fact that I haven’t ever worked anywhere, where the MD/CEO/COO would bypass the managers and thank someone directly on a regular basis.