Promotion status message

[quice]

I currently work in Directorate A, and tend to receive around 10-20 “urgent” emails per day and dozens of Teams messages.

If I start work in Directorate B on promotion, my role will change and I’ll obviously have no flexibility to deal with queries concerning my old role. How would you phrase a status message or out of office to inform wider colleagues of your new role?

I need it to be a deterrent to them sending me emails, but writing “I no longer work in Directorate A and these queries will not be responded to. Please refer all queries about Directorate A to team inbox.” seems harsh?

What you’ve written there seems absolutely fine. Congratulations on your new role!

Yes bit rude. I’d say writing “I no longer work in Directorate A. Please redirect all queries about Directorate A to xxx email address.”

Sorry about spare ‘writing’

“I no longer work in Directorate A so am unable to answer any queries related to this. Please refer all communication regarding Directorate A to team inbox.”

Congratulations. I think what Pepperama wrote is perfect. I find it a bit frustrating when there is a name but no email address to direct messages onto.

Why would it be an out of office message, you would still be using your email address won’t you so won’t have out of office switched on?

I would advise my stakeholders that I have changed roles up front and then if I still get emails, I would respond that I am no longer in the role and simultaneously forward them to the right area.

Aww thank you all!

I may turn my out of office on when I start my new role, as emails sent to me will bounce back with the message I use 😊some people might not see the status message function on Teams via Outlook you see.

I will use the message suggested above - thank you.

this would be my way of informing some stakeholders of the change, it’s not always the same people that might message me and I can’t inform them in advance. We’re not based in the same office. Very large government department.

Assuming some emails you receive will be relevant to your new role I'd amend what's been suggested to something like ' thank you for your email. If your email relates to Xxx please not that I no longer work for directorate A....' and then the rest.