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Handling emails/docs factory

1 reply

Bhati · 25/04/2023 10:03

I work with a colleague who is great in what he does. Working with him on something is a different story.

Examples: when we email on something he responds promptly which is good but he doesn’t stop there. When I respond he has to respond back. If there’s nothing to say he’ll add “Thanks”. With him the email goes on and on till someone else stops.

Example: all the emails he has to come across that he’s guiding and making recommendations. He doesn’t learn or ask for advise. He always gives advice coz he’s in that role to guide others. There are other counter parts and they are not in the roles just to advice.

If any docs needs creating he’ll create like bulk of docs and documentation instructions on those docs. When he emails to the team the emails are always long and way too details. Most of the time people don’t even respond to him nor follow the steps he ask everyone to take.

It gets tiring to read his long msg and to keep up with his emails.

Is there a way to manage this situation? I now try not to respond to his msg straight away.

OP posts:
iontheprize · 25/04/2023 13:20

Guidance shouldn't be kept in emails as it gets lost / only available to the people on the email chain. Instead set up a wiki like Notion or Confluence and ask him to put all documentation in there, and just send links and a brief overview. I think you should be able to say "this is a lot of detail and its difficult to manage over email. Can you create a library / wiki for it and then people can access it when/if its needed."

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