Told to be cheerful every day

[whatisforteamum]

For context I have a thread on here about changing jobs and I'm still in the process of deciding as I write this.
Started new job six months ago.
Considerably better hours and BH off so despite being ignored by my colleagues I have pushed on.
Management are aware of issues and said it is them not me however it is draining.
Everyone else on site I chat too and get along well with.
At my appraisal which went ahead anyway and it was observed that I am cheerful and do required aspects well but that I'm to be cheerful everyday.
Obviously I smile at people I think I've been withdrawn a couple of times when I've felt unwell.
I mentioned the colleagues issue again and requested it is dealt with.
Is it a reasonable request to be cheery everyday.Who is.

Huh?

Yes I put on a fake cheerful persona every single day at work.

Is it customer facing? I am in teaching - cheerful everyday is a big ask 😂

I’m friendly and polite every day at work, even when I feel like stabbing people.

I expect the same of others, and I’ve pulled people up for being moody grumps for no reason. It can pull a whole team down.

Without knowing you, it’s impossible to say whether this is unreasonable.

A bit of customer service.Normally I'm very naturally full of beans..
EVERY day though.We all get tired,off colour days.

Part of being employed is being or pretending to be cheerful. With customers and with colleagues and suppliers.

If you deal with the public, you need to be cheerful. It's part of the job.

I don’t think there’s a huge amount wrong with being a bit quiet some days as you are a human not a automaton. It’s people who moan all the time that bring the mood down.

What exactly do they mean by ''cheerful''?

If it is a customer services role I assume they expect you to be welcoming/helpful/polite. That would be reasonable.

If they want you to go around the office with a fixed, fake grin when dealing with colleagues and pretend they are no issues in your workplace (as it reads like you are are having specific issues with some colleagues that are not being resolved) then that is very different.

Frankly to me it just sounds like this is not the right job and environment for you and it is affecting your mood. You would be much happier in another job and with a better work environment.

I had feedback like this one, tbh I think they're just trying to think of some "constructive" feedback and scraping the barrel. I decided if it they were being serious they'd raise it again and I'd deal with it in then and carried on as per. They never did.

Yes in work I do think you should be cheerful. I mean, not Justin from Cbeebies cheerful, but you do need to smile/say hello/be helpful etc.

Depends a bit on the context. I'm a teacher and I actually cheerful every day when I'm with the kids - even if I've just been crying. I literally walk into my lesson, give a bit smile and say 'morning!' as cheerfully as I can. Only if I feel really ill do I not sound as cheerful, and I'd generally explain to the kids and they're usually pretty understanding.

With my colleagues, too, I tend to make an effort. I don't pile on the enthusiasm like I do in my lessons- that would be exhausting - but even if I don't want to have there, I'll still smile and say a cheert good morning as I walk in, though I may be a little quieter than usual.

Greenfairydust thank you.You are spot on.
I went there so cheerful one of the toxic ones reported me for humming.There was a weird silence I was unfamiliar with.
My area manager realises there are issues and I was told my colleagues don't like me but I passed probation.
I say good morning one acknowledges one won't.The boss speaks to them both more than me so I'm out of the loop.
They have literally drained the life out of me.Ive built a great rapport with the customers which probably pisses the women off.
Perhaps I should ve gone sick the one specific day as I have no absences.
If I'm honest it may not be the buzzing inclusive environment I'm used to and explains the high staff turnover .

Goodvibeshere yes I agree.

Queenofsmartypants yes that maybe the case.