Manager lied about me

[Shampooand]

At work the customer service team kept giving customers forms to apply to rent a garage from us. When the forms were returned I processed the forms and found these customers still have debts. Our policy states you cannot rent a garage if you have rent arrears on your property account.

I emailed the customer service team to please check the accounts before giving out forms as it is taking up a lot of admin time and disappointing customers. The customer services manager the next day made up a lie about me and told my manager I had been breaking GDPR leaving docunents around. This was a complete lie as I lock data away. I am so angry as I was polite in my email to them and he has took offence and made up a lie about me.

I feel like putting in a grievance and going to a union. The customer services manager made sure he did not put his bullying accusation in an email.

I had every right to request what I did as I am very pressured and my team is short staffed and I am not going to allow people to abuse me at work and pile on the pressure. It is letting a customer down by not advising them of the plicy beforehand.

Out organisation has a 25% turnover of 120 people who work there and they think this is ok. I don't want to be around a manager who is this toxic.

How did his allegation against you come to light?

Verbally from my line manager. I have no email evidence. My line manager has never behaved like this before and would not know where the filing was kept but he does as he has seen me do it before.

Come to think of it my manager pulled me up on the accusation in front of some of my team which is embarrassing as it was not true. She tried to make it a passing comment as it seemed like she thought it wasn't true.

You can't 'go' to a union, unless you were a member of that union before this happened. Unions do not take on cases that started before you joined them or within 6 weeks of you joining. This is why people should always join a union anyway not just wait for things to go wrong! Also if you have no evidence, I doubt a grievance or a union could help you. Look for another job if you aren't happy.

If you have been there less than two years it sounds like you either accept they ie senior stakeholders are happy with that or you push for change but accept it might not ever change.

"Out organisation has a 25% turnover of 120 people who work there and they think this is ok. I don't want to be around a manager who is this toxic."

Email your manager along the lines of further to our conversation of xxxxxx where you advised me an allegation was made that I was leaving sensitive documents (say what you were told) which is a breach of GDPR. I want it on record that the allegation is false and at all times I ensure all sensitive documents are securely locked away.

This means there is a written record so if they do it again you can raise a grievance and have a full investigation.

To be honest, this is all coming across a a lot of mountains out of molehills. I am sure you are very pressured and have a lot of work on. So do they. They may not have appreciated your telling them how you thought they should do their job, no matter how polite you think you were about it. You clearly don't like people telling you how to do yours. All you needed to do was say that you have not left any documents around and will continue to ensure everything is locked away, and the whole thing was over and done with. Submit a grievance and you up the ante for everyone. You are calling a manager a liar. They may have seen some documents left out and assumed you had left them there. They may have not told the truth. But you have absolutely no evidence of anything, so calling a manager a liar and ascribing a motive to that lie with no evidence is no different than them apparently making an allegation without any evidence (assuming that to be the case).

I have since found out there is a lot of office politics with this other team who have behave like this to other people in the organisation. They always see it as someone else's job. Next time they send an email where they have not followed policy and procedure I will ignore it altogether. It is not worth the stress and hassle.