Worked here 6 years. Contracted hours is 19.
Up to October last year I worked 19 hours a week. My hours were then increased to around 30. But there were some weeks I did less (as in 25 hours minimum)
This financial year I have worked no less than 29 hours a week. On average it's between 29 and 33. However, my employer says my yearly entitlment of hours is 117.6. Over 5.2 weeks this works out as 22 hours per week.
I spoke briefly with my manager and he agreed this wasn't fair that I'm losing money being on holiday. So he's put 28 hours down as holiday. However, I notice on the automated system that the "extra" hours (6 hours) are taken off my TOTAL yearly entitlement. So when I book my last week off (of the 5 I'm entitled too) I'll have no hours left.
I think I've probably over complicated it there, but I hope you understand! Does it sound right to you? At what point does my holiday hours reflect my working hours?
Total entitlment 117.6 hours
Taken 86 hours (over 3 weeks)
I have two weeks hols left but only 30 hours odd