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Insurance company pre employment credit checks

2 replies

TC651 · 02/10/2022 11:18

Good morning, I am looking for some advise. If anyone has first hand knowledge of my situation I would greatly appreciate any input.
I have received an offer of employment from an insurance firm that is governed by the FCA. I have been recruited in to what is classed as a not being a high risk role, however, since some changes in 2018 I believe all staff are subject to credit checking.
As such I have checked my credit file and found a default. This is from a loan some 5 years ago. It was paid and then out of the blue I was provided a remittance refund, the company stated that there was an overpayment. I did not question it. Nothing else was ever said - this was 2018. Roll round to 2022 and a collection agency has recorded a default on my file relating to that loan. I have received no letters nor contact from this company. The default has a date of 2018 on it, but was only added in September. Obviously there was an admin error at the loan company some years ago that was never addressed with me, however I do not have time to challenge this given my current circumstances. As such, I contacted the collection company and paid the amount on the default, so it will be at least satisfied.
Now, I can only find information from my perspective employee that states they check Experian for public information, so CCJ’s, IVA’s etc of which I have none - so this is not an issue. It also states that they will look at shared credit information - I am correct in thinking that this will be my credit file, in full technicolour detail?
All my other accounts are fine, mortgage - never missed a payment, credit cards are always paid in full each month and have healthy credit limits with a ratio of me only ever using approx 30% of available credit.
So, does anyone work in the insurance industry post the 2018 shake up, that can advise what exactly the new employer will be looking at and what they will see? I have obviously settled this default now and I can provide evidence that this is the case, unfortunately this will potentially not update on my credit file as settled prior to my new employer running their checks.
After this drama is over I will be contacting the loan company to dispute the file marker as it seems unjust, given that I paid my loan, and this is down to an error on their part. Owing to the time restraints, this is not something that I can resolve prior to my employer running their checks.
Help!

OP posts:
Aprilx · 03/10/2022 10:20

I have worked in insurance companies for many years and most recently as Head of Finance for a multinational although I left this role in 2019 to go back to university full time for a masters and have not resumed working in insurance since.

I have quite rarely undergone checks myself, I have definitely never heard of them being undertaken on staff at a lower level of financial responsibility than me, so something has definitely changed a lot since I left if this is now the case. My husband continues to work in insurance and I have never heard him mention credit checks in recent years and he has changed jobs since 2018.

In any case, I’d be very surprised if this fairly minor matter is an issue.

TC651 · 03/10/2022 13:09

That is great news, thank you so much 😊

OP posts:
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