When can I expect onboarding info?

[Eurydice84]

I signed a job contract electronically one month ago, subject to references. My two referees were approached and as far as I know they both gave good references. However, I haven't heard from my future employer yet. I sent an email to HR two days ago asking if they need anything else from me, but no answer yet.

I have already given my notice and yesterday was my last day at the old job. Start date at the new job is in 2 weeks time. Should I be worried?

Nobody can tell you, but there is very little you can do about it anyway. It is never wise to hand in your notice before having a confirmed job; but equally is is relatively easy for an employer to withdraw a confirmed offer.

I have always handed in my notice after receiving a written job offer letter. Reference checks have usually been a formality.

OP has a confirmed job. 🤨

Hi op, what info are you expecting?
I guess it depends on industry but every job I've ever started I've known to go to x office on x date at x time, but no more than that. Onboarding begins on day 1

You still have a couple of weeks to go so I wouldn't be too worried yet. Hopefully they will get back to you soon.

I also would not expect anything other than what time to turn up and who to ask for. There is still plenty of time for that.

Onboarding has always started on day one for me. I've never had to do anything beforehand.

No in a well organised company it starts before day 1. Bigger companies start an electronic onboarding well in advance of day 1. OP I suggest you contact the recruiter.

I got onboarding info for my last job on my first day.

We start onboarding after the offer has been accepted - we are a small company so lots of things need to be arranged beforehand so they are in place for day one. But a lot of it is behind the scenes so the employee won't necessarily be aware.

I have worked for multinationals for over thirty years and I have never done any onboarding before starting.

I recently started a new job with a big charity.

The process was:

• They sent me the formal offer, we signed contracts and agreed on a starting date and they contacted the referees.
• Then about a week before my starting date I was asked to login into their online HR portal and provide things like bank details, P45 and national insurance number
• They also arranged for me to received all the IT equipment (this is a fully remote role) two days before my starting date
• HR always answered quickly any queries I had by email.

But equally I started jobs where everything was done on my first day rather than in advance and where people were slow in responding and rather disorganised.

Give them a couple of days to get back to you and then contact them again if you are concerned.

We like to give our new team members a timetable for their first week before they arrive so they know what they’ll be doing and give them the opportunity to feedback if they would like to do more or less of something. Some members of the team wanted to meet key individuals before they started. We invite the graduates along to team days - generally our aim is to make them feel at ease on their first day/week/month so they can get stuck in and start adding value. It depends on the role.

In my latest role, I only got the documents needing to be completed and contract of employment through last working day before starting - turns out the company is so very mindful of GDPR and what is known about them so it's left to last minute near enough. I'm still dazzled that they paid a new starter only 5 days in!

So glad I didn't start a thread and name them (nearly did) as I was really getting a bit nervous about whether to trust not receiving anything to confirm job offer.

Though when I chased to ensure start date was that as mentioned in interview by the person who did the interviewing, I did get a response same day. Could you try contacting the line manager or person who interviewed you?

I have just started with a huge international company. I had to do al security clearance / dbs and provide right to work info electronically well before I started.

Thanks everyone. The company mostly operates remotely and I have been told most of my induction would be on Teams, so I was wondering if I need to go to the office, WFH etc. Everything is more complicated than in the old days when one would just show up on the first day