Feeling a little used & left out.

[msb39]

I just started a job, but I feel very completely unsupported. I have gone back into my role after nearly 10 years of being out of it, so I’m a little rusty and the way things are now are completely different to how they were 10 years ago. I’ve let my colleagues know this, but I still feel like I’m getting very little help from them.
For example I need to complete some paperwork, but it’s on a new system that I’ve never used before, I have explained this, but I’ve still not been shown. I also overheard a few of my colleagues talking about some important information that I needed to know, but yet they hadn’t actually come and told me myself, it was only because I had overheard them talking that I knew, otherwise I probably still wouldn’t know (which would of seriously held me back in my role). I haven’t been there long and already I’m feeling totally and utterly like crap, the little support and the stress it is causing at times has had a big impact on home life with my family as I am stressed out from the lack of support I am receiving from work. The others have been in their roles for years and are completely close, i on the other hand am this new complete stranger and it’s as if I’ve ruffled the group with my lack on knowledge and understanding of the new system, way things are done etc, even though I’ve expressed many times that I’m not sure of how to do certain bits etc. I also feel like they are a little frosty with me, again I think because I’m not as quick as them with the role etc, but I did explain that I’d been out of the job for 10 years so it’s not like I didn’t warn them, yet they still hired me.
I am just feeling so deflated and useless in this role, but I don’t want to give it up just yet as the hours fit better around seeing my family, etc 😕

Approach your manager and say you want a formal induction to the role. Ask lots of questions and take notes.
Once you have covered the basics, approach colleagues with specific direct questions for the info you need and push til you get it.

Going back to work is a big adjustment. I think you are projecting the natural difficulties you are having onto your work culture.

If you need more training tell your manager, if people aren’t looping you in, ask them to - if they still don’t, ask your manager to help.

Beyond that, of course you feel out of it - you are new. You don’t know them, they don’t know you, office life has changed dramatically. All this will improve with time.

You are going to need to get more resilient, because any job will be like this to start. If it’s not working after 18 months, or even a year, move. But you need a job on your Cv to get another one quickly.