I run a small business, a team of 4 people. I have one employee who was taken on 3 days a week (about 16 months). When we took her on we knew she had another self employed position. However, this position was very busy during our quiet time and very quiet during our busy time. Which was perfect.
Up until now it has worked, she hasn't worked her 3 days a week over the past 6/7 months as her other job has been busy and we have been quiet.
Now we come to our really busy time and I need her. She was booked in to work more than her contracted hours over the next 3 months. Holiday cover etc.
Our work is reliant on how many staff I have available to do the work, if there is space in the diary we take the work.
I have 3 months worth of work in the diary for the full team of 4 including her working more or less full time for the next 3 months. This was agreed with her.
She then tells me at the start of the week that a member of the family had passed away and that she was unable to work. Not an immediate member of the family.
I was a bit screwed as I had a member of staff on holiday and she was supposed to be covering. So I did my own and her bookings for the week.
I messaged her at the start of this week to see if she was OK and she said she would be back on Saturday and that she was away (presuming seeing to family issues after bereavement). She was supposed to also work Thursday/Friday this week.
So, I messaged her and said to her that I really needed her on Thursday/Friday and that if there was any way she could work then I really needed her as it is our very busy time and there are not enough hours in the day to do the work that is booked.
She replies with 'I quit' gives me some spiel about having to care for someone in her family and that she is heading for burn out. I was very sympathetic to this. (FWIW I don't believe this to be true - it's never been mentioned).
Then I notice through a friends facebook page that she is in fact on holiday for a week partying abroad.
She has totally and completely left me and my team in the utter shit.
This will cost me thousands and possibly some of our biggest clients because if we can't fulfil their needs they will go elsewhere.
Any advice please? Can I sue for loss of revenue having to turn away the work.
8 weeks notice period in her contract.