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Getting clients to pay their invoices!!!

28 replies

HoneyFlowers · 24/04/2022 21:38

I am nearly a grand out of pocket from clients who have not paid for work done in March. Invoices sent out end of March with pay schedule of 14 days. It is such a waste of my time chasing payments up every month. It's always the same response... "I never got it... I don't remember seeing it..."

Driving me mad and feeling deflated from the effort.

OP posts:
Oblomov22 · 25/04/2022 07:50

Please don't post them anymore. It's antiquated. Why are you worried that if you email it will go into spam? that shouldn't be your concern. Send it by email and then check with the person they received it.

Most computer packages such a sage and xero and QuickBooks now send an email and the person downloads it, say as a pdf, or it goes straight into their accounts package.

We've moved on from posting by Royal Mail. For both my jobs, small companies, we use hubdoc or an equivalent that scans and reads invoices.

At least chase today to confirm they have received it and it has been processed?

ginislife · 25/04/2022 07:59

Use Xero to do your accounts. You can see when an invoice has been read - so they can't deny they've not received it - and you can set it so it sends it again after so many days with payment reminders. Once it's paid and you've matched the cash to the invoice it stops sending the reminders. You can set up repeating invoices as well if you bill the same amounts every month

HardRockOwl · 25/04/2022 08:44

God don't send paper invoices! Dark ages.

Email them over and ask your client to confirm receipt.

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