Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Work

Chat with other users about all things related to working life on our Work forum.

Had to leave work because I'm partially deaf

67 replies

GMH74 · 02/04/2022 16:05

I had a job which I hated. I've posted about it before. However I had to resign because my hearing was starting to cause problems. I had a hearing test and it showed I had significant hearing loss. I knew I had problems at the high frequencies but it was bad throughout not just at the high frequencies. My manager was complaining that people had said I wasn't minuting meetings well and I said it was because I wasn't hearing well. My manager said I wasn't allowed to use headphones in a meeting to make sure the sound was going direct to my ears. I am getting a hearing aid privately because I haven't found my NHS one useful, the sound was very disorted. My manager says there is a slight time delay if I listen through the Zoom so that is why I'm not allowed. She also didn't explain to anyone complaining about my minutes that I was struggling to hear them. The sound quality on Zoom and from the in person sound system is poor and when people have their back to me it's really hard.
I understand that I'm not well suited for the job but I asked if they could make any reasonable adjustments due to the Disability Discrimination Act. I'm funding the expensive hearing aid myself. She said no and having asked for feedback on the hearing test, her whole tone changed and she said if I didn't leave they'd start a competency procedure.
I feel really useless. I got my doctor to sign me off for a month so I didn't have to work my notice. They had previously been wanting me to work until they found someone else and not to take my holiday allocation which was owing.
I'm worried I'll never get another job. My last two jobs won't give personal references. I'm worried that's because of the circumstances. Constructive dismissal pretty much this time and I was made redundant from the previous one during Covid lockdown!
I'm a Cambridge graduate but with a 2.2 in an arts subject which is sometimes seen as a "Micky Mouse subject" and I have a very specific masters in an area which also requires a lot of unpaid voluntary work (I've done some, but needed to earn a living) and I had a big career break when my children were small and then did low paid, low skilled, term time only stuff to fit around them as wrap around childcare was prohibitively expensive.
It's not a stealth boast but I've come into some money as a relative wanted to buy me out of house in an expensive part of the country. My confidence is rock bottom and I don't know what to say about reason for leaving. I think I'll get a rubbish reference too. I'm thinking of doing some Project Management training. I need a job where my hearing is not a problem. I'm worried no one will want to take me on.
What would you do in my circumstances? It seems a waste to run through the house money, but I'm not sure my self esteem is up to a lot of rejection. Please be nice. I've basically lost my job because I'm disabled. Oh, and it was public sector.
What would you do?

OP posts:
IceVolcanoes · 02/04/2022 16:10

This is direct disability discrimination. They are legally obligated to make adjustments for you. Threatening capability procedures because you cannot hear is absolutely unacceptable.

Are you in a union? Even if not, contact the union for advice.

IceVolcanoes · 02/04/2022 16:12

Ask your manager if she’s done her mandatory PSED training. If she has, she’s missed the point entirely.

Viviennemary · 02/04/2022 16:15

They should try to redploy you in a position where your hearing impairment wouldn't be a problem. Are you in a Union. You can't just be sacked. AFAIK.

RandomNumb3rs · 02/04/2022 16:16

The first thing to do is to get some legal advice so you can get compensation for the discrimination. They have treated you appallingly and I am so sorry you are going through this.

I suspect there may be specialist charities for hearing loss that could help also, with the discrimination, with assistance for ways back to employment, and with the knock to your self esteem.

MrsMoastyToasty · 02/04/2022 16:21

Annual leave (even if pro-rata due to leaving mid year is a contractual obligation.

Zoom delays is a load of tosh. What's to stopping you recording meetings with subtitles and working from those after the meeting has concluded?
If I was in your position I would contact ACAS or your local Law Centre.

BlanketsBanned · 02/04/2022 16:24

Have you left this awful workplace, you have been discriminated against and do you want to pursue constructive dismissal. You could take them to the cleaners if you want to. You shouldnt have been asked to take minutes, especially as the meetings were on zoom as well, is it teaching or nhs? What job do you think you would enjoy. If you have an Art degree would you be interested in using that in a therapy, health or charitable environment. Are you in a Union or called ACAS. I would take a few weeks off to look for something more rewarding and where the manager knows the law and can support you.

SantaHat · 02/04/2022 16:25

This sounds like horrific discrimination.
I would definitely be speaking to ACAS and considering your legal options.
I’m sorry they have been so shit to you.

JenniferAlisonPhilipaSue · 02/04/2022 16:26

Did they sack you or did you resign?

Either way, you need to get legal advice and speak to ACAS. Speak to the RNID too for advice. Look at the Formal Grievance website. Speak to a union if you are in one.

The employer has discriminated against you by failing to make reasonable adjustments and by expecting you to do things you couldn't - take minutes, do a Zoom call without captions (they should have enabled captions on Zoom).

I am hearing impaired (I don't like being called partially deaf as I'm a whole person not a partial person). Also the DDA doesn't exist anymore, its the Equality Act 2010 (unless you're in NI)

You shouldn't just accept this.

GMH74 · 02/04/2022 16:37

@MrsMoastyToasty
I had been using the subtitles on Zoom and my boss complained that it was obvious that I was doing that and that I was "too verbatim". I couldn't win!
Given how horrible the job was I think I'm best out of it but what on earth do I put on the "reason for leaving"? I can be honest but I thought you weren't meant to slag off previous employers (even if they deserve it). Also whereas some employers have a guaranteed interview scheme, won't people not want to employ someone with a significant hearing loss which was clearly impacting their previous job?
Any idea for an arts graduate - loads of public sector and heritage experience, research and report writing and analysis, plus some education experience - where deafness isn't an issue? I thought I might do the PRINCE 2 project management course so I had a formal qualification in that and also do a quick MS Project course. That seemed to also give something to put on my CV where there is an employment gap and at least the money from the house would mean I could cover it.
Please don't suggest Civil Service. My job wasn't a million miles from that.

OP posts:
Ted27 · 02/04/2022 16:41

If you are in a union contact them. As you are in the public sector there should be policies in place to protect you. if not you need to get hold of the HR policies, speak to HR and put in a greivance. If you arent in a union you need some independent legal advice.
There is no reason why you couldn’t take minutes, and I assume this isnt your whole job anyway. All they need to do is sit you in the right place and let you use the headphones - its not hard. I also its hard for anyone to take minutes if people are speaking with their backs to you. I have very slight hearing loss in one ear and need to be able to see faces. Apart from any thing else its in incredibly rude.
Your manager is bullying you as well as discriminating against you because you have a disability.
You will have a very strong case but you need to move quickly as it sounds like you have already handed in your notice.

In my civil service dept we have dozens of people with a whole range of disabilties, its really not that hard these days for employees to accommodate most needs.

You deserve much better than this

MrsMigginsCat · 02/04/2022 16:44

This is direct disability discrimination. Please contact your union if you are in one and ACAS. You probably are best off out of there, but this employer definitely needs some re-education!

Bagadverts · 02/04/2022 16:45

There may be discrimination and you can definitely talk to ACAS or union if you are in one. Constructive dismissal can be hard to prove, if you have any emails print them, also relevant policies such as sickness/capability. I’m surprised HR wasn’t involved as soon as you disclosed a disability. On the face of it they should have tried the adjustments. Then if not working considered other roles.
Otoh they may say that they would have considered those during capability.

I don’t think it’s that unusual now for employers to only provide basic references. If you will need to disclose the hearing loss could a reason for leaving be “personal”. If pushed to take time to gather work/life skills due to hearing loss.

You might want to check out RNID. I noticed sections on work and technology that could help

rnid.org.uk/

VerbenaVerveine · 02/04/2022 16:46

Have you already handed in your notice? If not, perhaps you could get employment advice before doing so.

I am concerned that your idea about project management might not be accurate - in my experience it involves a lot of team meetings etc which may be on zoom etc at the moment.

GMH74 · 02/04/2022 16:48

@Ted27
I have resigned.
I was signed off with stress but I knew I couldn't go back. The doctor actually told me to "stop moping and feeling sorry for myself and to get a more suitable job".
I'm worried they will rubbish me in any reference as I did complain to HR and cited the Disability Discrimination Act and the fact they are supposedly a "Disability Positive Employer". I also don't know how to explain it on an future application.
My post was partly because Iam feeling sorry for myself and very tempted to use (waste) the house money for a bit and not have to face the working world after such bad experiences, but it isn't really fair on my children as I could use it to give them a much better life. We've been pretty average / below average with salaries up to now.

OP posts:
BobblyBlueJumper · 02/04/2022 16:51

What the bloody hell have I just read?!

OP you've been treated awfully. Seriously unfair treatment. I'm not exactly an expert but I would agree that you have been a victim of disability discrimination.

If you feel up to it, I would give ACAS a call. Unless you're in a union and I would phone them if you are.

You should not have been treated like this at all. It's horrendous.

JulesRimetStillGleaming · 02/04/2022 16:57

Reason for leaving just put resigned but if it's brought up at interview you can say that your previous employers weren't able to accommodate your disability. They've broken the law. You could go to a solicitor and threaten to take them to tribunal and try to get them to offer a financial settlement that covers your legal costs. It's worth getting legal advice.

In your next job apply to Access to Work which is a DWP scheme that will pay for equipment to enable you to do your job.

SchoolNightWine · 02/04/2022 16:57

Lots of advice about your (awful) work situation above, so I came on to say that the private hearing aids should help with your confidence loads, so try not to worry about that side of things. I avoided so many situations until I got mine, but got my confidence back quickly as they are so much better than the NHS one I'd tried, so hopefully you will too.

sunshinesupermum · 02/04/2022 16:57

You should be compensated for unfair dismissal!

JulesRimetStillGleaming · 02/04/2022 17:02

By the way I'm also a Cambridge graduate with a disability (autism) and zero confidence. I lost my first job due to undiagnosed autism so I have huge sympathy. I know how difficult it can be to recover when your self esteem is on the floor.

GMH74 · 02/04/2022 17:02

@SchoolNightWine
Thank you, a few people outside of Mumsnet have said very similar.

OP posts:
GMH74 · 02/04/2022 17:03

@JulesRimetStillGleaming
Thank you also, that's very kind.

OP posts:
ArseInTheCoOpWindow · 02/04/2022 17:06

I’d be complaining about the doctor too.

JulesRimetStillGleaming · 02/04/2022 17:08

I got legal advice and they paid me off. I've never ever told an employer since. It was part of the settlement that I got a reference. I don't think I've ever fully recovered emotionally.

JamieNorthlife · 02/04/2022 17:13

Your GP should have never said that to you.

Your employers were extremely discriminating. You have every strong and clear case there.

DomusAurea · 02/04/2022 17:25

@GMH74 - I also think you have been treated terribly and hope you give them hell.

Moving forward I'd suggest academic publishing - I have moved there from academia and it's amazing. I love it and wish I had done this switch 10 years ago. i mean well and have great work/life balance. Have a look here: jobs.thebookseller.com/jobs?page=1

Swipe left for the next trending thread