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Coping strategies for a fast-paced job?

3 replies

SurferBoy02 · 18/02/2022 20:36

Just don't know what else to do really. I work at a fast food restaurant and am really struggling to keep up the required speed. I'm absolutely fine on most weekdays, it's weekends and half terms that are the worst. I've got people shouting all sorts at me, "Kyle can you do this", "Kyle can you do that". So I have to manage that at the same time as running the station I'm already working on. Our kitchen is ridiculously small for the amount of people we sometimes have working there so people get understandably agitated when they keep getting in each other's way. Tonight it got that bad that I actually felt like just walking out and blocking all contact from them. I wasn't half glad when my shift finished. Any advice?

OP posts:
Userxxxxx · 18/02/2022 22:01

That it will soon be over. Enjoy your time off. Tomorrow is a new day.

Three live chats in a go, I was getting a bit agitated having to switch between all of then when the situations are all different.

(In a former job it was so boring honestly having to read internet forums all day compared to this!.) we'll get use to this.

You are doing a great job. I have the upmost respect for people on the front line like this

SurferBoy02 · 18/02/2022 22:09

@Userxxxxx

That it will soon be over. Enjoy your time off. Tomorrow is a new day.

Three live chats in a go, I was getting a bit agitated having to switch between all of then when the situations are all different.

(In a former job it was so boring honestly having to read internet forums all day compared to this!.) we'll get use to this.

You are doing a great job. I have the upmost respect for people on the front line like this

Just doesn't feel like it's going to get any better. Every time it gets busy I have to have help and nobody complains to me but everyone else always seems to manage on their own just fine. I guess I feel like the odd one out.

In my interview I was told that none of the actual tasks we have to do are difficult and they weren't lying, and they also said that the hardest thing will be keeping up the pace and I thought I'd be ok but I never for a second expected this. It's just ridiculous.

OP posts:
Userxxxxx · 19/02/2022 21:33

I can know how you feel. I'm procrastinating myself how do you know if you've got the right job?

Again two/three chats in any one time today (of course, you cannot tell the customer you are trying to serve other customers as well as themselves) I used to see posts about live chat being considered 'easy job' but it's anything but! it makes me wonder if this was a phone job would you really be trying to talk to two different callers with different issues that need attention in any one go - of course not. I also came by one of my mistakes made early days tonight which has certainly made me stop and think that working at such speed has it's bad points.

I know at least one person who was set to be full-time has dropped their hours at 5 weeks into employment with flexible worked accepted, but I wouldn't say that is the best long-term solution if it couldn't be afforded.

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