I'm in a situation as a nurse being bullied by a nurse who is a relative of a patient. I'm the messenger not the decision maker and she isnt happy with the decision. She has accused me of certain untruths, which I have documented. I have spoken, and written, to management about the fact that this is the case. I have documented all interactions with this lady, and to this end all emails and decisions go through management.
This lady has now publicly requested my removal from the case to disciplines in (one of which isnt involved in the case but she wants to be ) and out of the organisation. I feel this was done to humiliate me due to how it was done. My management have said they have no concerns re my practice and have emailed me and spoken to me about this, but I am off the case. I have asked that all of these publicly notified professional parties are informed that I have not been removed due to any concerns re my practice. ( I have been reassured on several occasions and in writing by management they have no concerns re my practice during this.)
I've spoken to rcn who will support if it escalates or if management were not supporting me.
NMC .... Seems acting in a professional manner doesnt extend to other nurses.
I respect everyones right to complain about the care they or their family receive, and fully recognise this lady is probably very stressed, but her actions are horrifying. I feel she has publicly and wrongfully defamed and maligned me. Her own professional position means she isnt unaware of what she is doing for maximum impact. I cant go into detail re all her actions so sorry.
All help appreciated. What else should I, can i, do ?