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WFH call centre jobs. Where can I find one?

37 replies

NoJobHugeWorries · 08/12/2021 17:57

For over 20 years I had been a nurse. Increasingly it was effecting my MH.

When my last DC became financially independent in the summer of 2019 I took bank work to give me space to think about what to do next for a career.

Then Covid happened. I had all of my vaccinations. Still, the first time I caught it I had 10 days of flu-like symptoms. The second time I caught it I was hospitalised and left with life-changing symptoms.

Now, I don't want to be a nurse and I physically can't be a nurse.

I'm looking for a WFH call centre job, Customer Service, Entry Level Admin etc.

I live in the south, not near a city (which is why I want to WFH). I'm looking at minimum wage and slightly more if that's achievable. Where can I find a job like this?

I'm fed up with calling agencies who tell me that I don't need customer service skills to be a nurse .

Please can you help?

OP posts:
nodogz · 08/12/2021 21:35

I know lots of ex-nurses working in medical sales as product advisors for wound care and medical support bandages. They seem to have great flex and decent pay.

Or what about aesthetics? Botox, vitamin drips, filler etc. lots of call for these around my way

feelsobadfeltsogood · 08/12/2021 21:36

@NoJobHugeWorries
The 111 triage nurses all work from home that could be a goer x

Mum0509 · 08/12/2021 21:56

It would make sense to use your skills a bit. Is there nothing in public health or occupational health you could do?

UnknownFemale01 · 08/12/2021 22:12

\link{https://uk.indeed.com/m/viewjob?jk=c7b9994276327f09&advn=8801992106066301&adid=375081564&ad=-6NYlbfkN0Bs5evJQXnUNeV4GVStgq6fX20eoX38X5H8rWSrfniLalWRCtlDyKv8L3Gjfyr-iMFIfjwZ1ht1jT0STptFGvN5uzvpCod-oI3e7w_jgzc0cGQs6VaS-po-ICxURHZBoE3bjL6mdLhhCvAD0j3Ka9aOUbMWDLtjo9HnOQVDV4Nkh1ZX_nFK0R6EAd8UG0B8xEc5916ahgTtSioasMmHTZ5DE2QEdT4QmdXVLEjSEk264vvPDTP3jqVVlJKChuAUhCmpm1th2EB8gifqnERn8bqxq9rIteqKfs7BJ8M_s0XERM2vSgxkPeKuATN4S4k4LHXS5qCrkSYjhyCCMFkEEFTzwPA8CEBnJzLIgNU_USPO5F7Ai4l794IqOPfugu-nqc6ABTVA3zArEQ%3D%3D&from=ja&tk=1fm81fhvou6n7801&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts\this} looks interesting and might be a good fit for your skills. Monzo bank Vulnerable Customer Advisor.

Onprozacandmyhighhorse · 09/12/2021 07:31

Go Centric are hiring for people to work from home. They deal with contracts for major companies and there's no cold calling involved. They are very open to work with people with health conditions and are keen to encourage people to progress. Have a look at their website as they have full and part time vacancies that might suit you.
From what you've said, I would avoid 111 as it's just keeping you in the same work area. Take care x

Coughee · 09/12/2021 07:41

Have a look on civil service jobs, a lot of their admin and call centre roles are wfh now and the pay is reasonable.

dubyalass · 09/12/2021 17:49

@Coughee

Have a look on civil service jobs, a lot of their admin and call centre roles are wfh now and the pay is reasonable.
I was just going to suggest this. I work for a bit of DEFRA and we have lots of roles at various levels that can be done from home - look for anything that says 'national' in the job ad. Loads of my colleagues are contractual homeworkers. There is also lots of flexibility - part time, compressed hours etc.
GoldenBlue · 09/12/2021 18:12

What about clinical trainer, or clinical system analyst roles where the nursing skills cross over with IT.

We always have some nurses in those roles as they better understand how to explain a system to clinical people.

With teams and e-learning a lot of that can be from home

NoJobHugeWorries · 09/12/2021 23:06

Wow. Thank you everyone, I didn't expect any responses, let alone so many.

Apologies that this is such a self indulgent post.

I'm not yet 3 weeks out of my most recent hospital stay, so I apologise if I sound frustrated. I'm fighting to make myself well.

In 2019 when I started bank work I didn't know what I wanted to do. Back then I would have given 111 and anything similar a go.

I could rant on about the truly shocking state that the NHS - the NHS which, as an institution I cherish - is in and why, but I don't want to derail the thread.

Now, as a result of my illness, if I go near a hospital I put myself at real risk of harm, I'm not prepared to do that to myself.

Additionally, 18 months of working within a Covid environment (remember how we originally had to wear full PPE)? My poor patients were confused, some were dying, and I would be caring for them dressed up like an 80s Dr Who villain.

I feel exhausted. Physically, mentally and emotionally. I wish I had never started nursing. Genuinely, thank you to those suggesting 111, but I can't face it. I've considered it, but I just want to stay at home, do a job that isn't especially physically taxing and wait for the storm to pass.

I'm also 'young' enough (mid 40s) to start a whole new career if I get a shift on.

Thank you to those of you who have offered other possibilities, I will look at them all. And thank you again for everyone's suggestions. I really do appreciate it, even though I probably sound like a right stroppy cow.

OP posts:
Babyroobs · 10/12/2021 15:23

@NoJobHugeWorries

Wow. Thank you everyone, I didn't expect any responses, let alone so many.

Apologies that this is such a self indulgent post.

I'm not yet 3 weeks out of my most recent hospital stay, so I apologise if I sound frustrated. I'm fighting to make myself well.

In 2019 when I started bank work I didn't know what I wanted to do. Back then I would have given 111 and anything similar a go.

I could rant on about the truly shocking state that the NHS - the NHS which, as an institution I cherish - is in and why, but I don't want to derail the thread.

Now, as a result of my illness, if I go near a hospital I put myself at real risk of harm, I'm not prepared to do that to myself.

Additionally, 18 months of working within a Covid environment (remember how we originally had to wear full PPE)? My poor patients were confused, some were dying, and I would be caring for them dressed up like an 80s Dr Who villain.

I feel exhausted. Physically, mentally and emotionally. I wish I had never started nursing. Genuinely, thank you to those suggesting 111, but I can't face it. I've considered it, but I just want to stay at home, do a job that isn't especially physically taxing and wait for the storm to pass.

I'm also 'young' enough (mid 40s) to start a whole new career if I get a shift on.

Thank you to those of you who have offered other possibilities, I will look at them all. And thank you again for everyone's suggestions. I really do appreciate it, even though I probably sound like a right stroppy cow.

You don't sound like a stroppy cow at all. I too was a Nurse and left after 35 years physically and mentally broken, this was pre-covid. I do an advise type job and currently working from home, would you consider something like that ? I use a lot of my Nursing skills when doing things like disability forms for people. I absolutely love the job but am having a lot of difficulties in the team I work in so will probably try and do something else soon. Many places will train you. I had very little benefit knowledge when i came into the job but have self taught myself a lot. Obviously the wages are no-where near a Nurses wage but decent enough. Good luck.
ChocolateDeficitDisorder · 11/12/2021 01:34

I used to be a nurse but ended up off sick with a physical issue for a couple of years - took a wee job in a school as a TA and enjoyed it enough to spend ten years.

Gave that up a few months ago and now I'm a Band 5 Covid Contact Tracer working from home. Really, really enjoying my job - not the content because it can be sad, but the rhythm and convenience.

Adirondack · 11/12/2021 01:51

What about becoming an occupational health person? They are often nurses, assess people over phone/zoom and provide report and advice to the employer. Or something like being a school nurse?

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