Hope you are all well. Looking for some advice.
I lost my job and decided to appeal.
I appealed within the 14 calendar day window my employer set and requested them to respond within 14 calendar days (just like they did). However its more than 18 calendar days since I sent them my email with appeal grounds and no update yet on an appeal meeting.
I have also been paid my PILON etc which leaves me confused. I was expecting this to happen after the appeal decision is made (example: if the appeal is turned down)
P45 has also come through.
I will be sending them an email to ask the current status.
In the context of above would like to ask
a) What is a reasonable timeframe for the employer to setup an appeal meeting.
b) I am concerned they will still take a while to setup the meeting, and then take more time to release the results. Is there any way I can assertively enforce a timeframe for them to sort things out.
Thanks