How much fuss to make about broken work promises, understaffing, lack of support etc etc

[largeprintagathachristie]

I'm so angry and stressed right at this moment.
Would really appreciate a steer as to how much fuss to make.

Took on a new role at work, a promotion which I interviewed for, in August 2020. New role involved managing a team for the first time and specialist knowledge in compliance/governance for the first time (some of which I'd picked up informally) that would require training. I was promised:

• back fill for my old role - it hasn't happened
• linked to that, time to study for the required qualification - I've had to postpone the September intake twice because my operational workload is so high and already involves significant out of hours working
• management training - hasn't happened
• I think I was even offered personal coaching to help transition to the leadership role! - of course that hasn't happened

I report into the CEO and have raised all of this at appropriate intervals. The right noises are made and I always think there's going to be progress, until there isn't. Apparently there is no money for new posts, but of course I keep seeing other parts of the organisation getting resource; including a job advert I've seen just now.

I've kept all this going to the detriment of my mental health, physical health and relationship. I am completely stressed out with the level of responsibility that I have with no training. I feel completely taken for granted.

Any tips on how to deal?
Leaving isn't an option. I have tenure, and I'm damned if I'm going to leave without the qualifications and some accompanying experience on my CV. This could be my dream job and I see myself long-term at the organisation, so I don't want to sour things. But being nice and accommodating seems to be getting me nowhere.

If leaving isn’t an option and all of this was put in writing as part of the job offer consider raising a grievance.

The other option is to take a stand and let things go wrong. Work out which is most important to you and would also help make work easier e.g. required qualification is the one that stands out to me. Apply for it and advise your manage in writing that you commence the required qualification on xxxxxx and from that date you will no longer be able to do xyz. Ask them who will be taking on this work so you can study. Refer to the additional post stating that would fill the gap. Now for the hard bit, actually reduce your hours/ stop OOH working, stop doing the task and let it fail/ things go wrong. Don’t step up or in to fix it leave it to your manager.

In my experience it is only when someone gets signed off with stress or has a complete meltdown or let’s go and deadlines are missed that some managers then take it seriously.

If you don’t do something now you will be writing the same Post in 5 years and 10 years time. It is really hard to let things fail but sometimes it’s the only way to get the message across.

belatedly, @Alpinechalet, thank you indeed for your response.
Just re-reading it ahead of a meeting with the CEO.