Can't cope with new job!!

[StressyJob]

Hi all, have name changed for this as don't want work to identify me.

I have recently started a new job. It sounded great and is well paid, the people are lovely. However I am now 4 weeks in and realising that I am totally the wrong person for the role. It's massive amounts of admin, none of which I understand (I'm quite senior and previous roles have been setting up systems, managing teams etc but not dealing with spreadsheets etc) I don't know how to use any of their systems (of which there are many!) and seem unable to absorb this information when anyone shows me. I am working mostly at home on a new project that nobody else has done before, so no real handover.

I have flagged with managers that I don't have experience of anything that I am being asked to do and they are offering admin support but I don't even know what to ask the junior staff to do as I don't 'get' the entire project. It's too big and I am starting from a point of zero knowledge.

I just want to quit and have spend most of today crying at my desk (at home thankfully).

Have any of you experienced a similar thing? I have typed a resignation email multiple times over the last week but don't know how much of this is starting a job whilst wfh, how much is just getting to grips with it all and how much is premenopausal anxiety!! I'm normally a really confident, capable person and suspect I just interviewed really well and came across as someone who could tackle anything!! I can't!! Waaaaah!!!

Any/all advice gratefully received as am getting in a real state about it all!

I think most people would be really shocked to hear my internal dialogue at the moment! I also spend a lot of time frozen at my PC feeling utterly unable to ask the question/send the email etc

This resonates so strongly! I started a new job earlier this year and I did literally the same. I went through anger, fear, sadness. I couldn’t do any of the things I knew I should be doing to get up to speed. I had had a traumatic 18 months in my previous role before being made redundant just as the pandemic kicked off.
It’s been so much longer than I’m happy with but recently I feel like a switch flipped and I’m finally hitting my stride. Please don’t underestimate the impact that working alone at home has versus onboarding properly into a new role. They hired you because you can do it. It’s tough but give yourself a chance.

If spreadsheet help would be any use I would be happy to provide it.

It's sounds to me like the OP is in the wrong job and would be wise to get out and try to get into the right one.

I'm confused why the tasks you were required to do were not in the job description and then discussed in the interview? Computer literacy is something that is normally discussed in detail, especially if things like coding is required.

StressyJob how are you doing now?