I do some voluntary work and today was accused of being very rude by a paid member of staff as I had interupted her meeting to ask her for something she had.
I felt that I had not been rude e.g. had knocked on door, apologised for interupting, asked politely etc. I felt that her accusation was based on a misunderstanding.
However instead of saying this in a calm rational grown up fashion I just had to mumble an apology and rush off to the loo as I was on the verge of bursting into tears.
This i.e. tears has happened in several work type situations and I find it very embarrasing. Has anyone got any tips on how to avoid blubbing at work.